The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
Summary
We are seeking an experienced and strategic leader to fill the role of Head of Sales – Coles. As a key member of our sales leadership team, you will be responsible for developing and executing a sales strategy to drive growth, profitability, and customer satisfaction with our retail partner, Coles. You will lead a team of customer-facing professionals and work closely with cross-functional teams to deliver business outcomes that meet or exceed our customer's expectations.
Key responsibilities
Develop and execute a comprehensive customer strategy to drive sales growth, market share, and profitability with Coles
Build and maintain strong relationships with key decision-makers at Coles, including senior executives, category managers, and store operations teams
Lead a team of Senior NAMs, NAMs and NAEs to deliver exceptional customer service and achieve business objectives
Collaborate with internal stakeholders, including sales, marketing, and supply chain teams, to develop and implement customer-specific initiatives and programs
Analyse sales data, market trends, and customer insights to identify opportunities for growth and develop strategies to capitalize on these opportunities
Develop and manage budgets, forecasts, and sales plans to achieve business objectives
Provide coaching, guidance, and development opportunities to team members to ensure they have the skills and knowledge required to succeed in their roles
Stay up-to-date with industry trends, competitor activity, and changes in the retail landscape to ensure our customer strategy remains relevant and effective
Lead 4P execution of all KHC strategies in customer, exceeding sales, profit, investment, distribution, market share, forecasting, and engagement targets
Actively participate in Kraft Heinz Senior Sales Leadership Team in Australia to make a positive contribution to the strategic direction, people development, and overall culture of KHC
Develop, drive, and execute strategic medium-term customer Joint Value Plans, connecting Customer and KHC strategy to drive mutual growth and value
Lead specific customer agenda within KHC, responsible for representing customer fully across all relevant functions, informing and driving customer orientation across all relevant aspects of KHC structure
Develop and drive a data-driven selling agenda within customer portfolio
Perform assigned tasks in accordance with all Kraft Heinz Food Safety, Environmental, Health and Safety, and Ethical and Human Resources policies, programs, and goals
Uphold the Kraft Heinz values and work in a way that contributes to the company's vision
Other duties as directed by Sales Director Australia
About you
8+ years of experience in sales, customer management, or a related field, preferably in the FMCG industry
Experienced professional with recent track record of working with Coles or another retailer
Experienced in managing a complex customer portfolio in competitive categories
Proven leader, with the ability to influence internally and externally to executive level
High degree of commercial and business acumen
Strong analytical capability
Proven ability to negotiate and build long-term relationships
Drive to develop and progress within the business
Excellent communication, negotiation, and influencing skills
Strong leadership and coaching skills, with the ability to develop and motivate high-performing teams
Bachelor's degree in Business, Marketing, or a related field
About us
Hybrid Working – Flexibility around when and where you work
Pay for Performance – industry leading variable compensation offerings tied to company and individual performance on top of a competitive base salary package
Parental Leave – paid time off for both primary AND secondary caregivers
Leave Options – Purchased leave, volunteer leave and LiveWell leave programs
Novated Leasing
Great Place to Work certification in Australia and New Zealand
In House Training Programs
Freshwater
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
