Job Title
Head of Quality ANZJob Description
Philips is a leading global healthcare company aiming to improve the lives of 3 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. With nearly 40,000 employees working in 100 countries, we are committed to helping create meaningful moments of care, whether in the hospital room, the living room or the boardroom.
Currently we are seeking an experienced Head of Quality ANZ to join the Philips Healthcare business.
Your Role
This is a critical position with overall responsibility for Quality, Operation and Compliance Management for Philips across ANZ. Within this role, you will have the opportunity lead a high performing team, dedicated to ensuring only the highest quality standards are achieved. This role will report into the Head of Quality APAC and India, and work as a key member of the ANZ Leadership Team.
Key Responsibilities Include:
To support the management and continuously improve all aspects of the Philips’ Quality Management and business information systems across Health System, Sleep Respiratory Care and Personal Health and integrate global processes where appropriate. Be the business partner that will enable the delivery of Philips ANZ commitment to patient, customers, regulators and internal stakeholders.
Managing the full implementation of the quality management system and ensure that the company is in compliance with standards and regulations (e.g., ISO13485, TGA Medical Device Regulations, QSR, MDR, and other relevant quality standards and regulations, Philips policies)
Implementing most aspects of the quality system including document and data control, management responsibility (including management review), quality planning, training, corrective and preventive action system, internal & external quality audits, etc
Be the focal point of contact for the regulatory authorities in Australia & New Zealand.
Interfacing directly with regulatory agencies in ANZ such as TGA, Medsafe and other relevant Authorities
Ensures proper internal and external audit preparation and execution for ANZ
Deployment of global quality objectives with necessary local additions (or adjustments) to drive sustained improvements to QMS.
Manage effective post Market surveillance process (such as feedback, complaints, correction, Adverse event reporting) in ANZ Be part of district Leadership Team, manage team budget, and set-up strategic plans in alignment with function & business goals
Works collaboratively with Customer Service and SCM organizations.
Oversees personnel training for QMS processes.
Lead district quality team through coaching, developing and supervising for success.
Partner with Regional & Local Business Process Owners to assist continuous improvement of processes and implement strategies for the continual development of the quality system based on world’s best practice and analysis of specific Philips ANZ needs
Lead in the continuously maintaining an effective global policy framework to support Philips ANZ’ changing business needs
Engage with both Quality Professionals and business partners to balance the needs of the business and regulatory requirements of a highly regulated industry. Supporting Q&R Capabilities such as Supplier Quality/ PQMS/ RA.
You're the right fit if:
A Bachelor or Masters Degree in Engineering, Life Sciences, Quality or Business Management
Strong understanding and application of Industrial product regulations and standards.
A strong practical knowledge of TGA regulation and other regulated markets such as US FDA, EU MDR
Ideally, 10 years of related Quality Management experience in manufacturing/ commercial environment within Medical Device/ Pharmaceutical Industries.
Experience in team leader / manager roles, leading a team of professionals
Certified ISO Auditor would be advantageous
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business .
- Discover our rich and exciting history .
- Learn more about our purpose .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .
Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.
We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.
Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.
