You are experienced in Home Lending with a passion for Business Development & Customer Service
We are experts in supporting customers in one of the most important financial decisions they will make
Enjoy our industry leading home loan platforms & extensive staff benefits
See yourself in our team
Our Home Lenders are renowned experts in lending and thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence, and advocacy in every interaction. Using industry-leading technology, our team provide customers with a seamless banking experience anywhere, anytime.
Whether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating; you will be there to deliver the right solutions at the right time and trusted to make the experience great for them.
More specifically you will:
Provide support and advice to customers to help them achieve their home buying dreams
Complete discovery and appointments with prospective home buyers to determine suitable lending solutions, and submitting applications
Develop your business by building and maintaining internal and external referral sources, and seeking external referrals from existing customers
Adhere to the Bank’s processes, procedures, and Code of Conduct, including accurately reviewing customers’ financial positions, completing security checks, and ensuring applications comply with our obligations
Attend regular coaching sessions to develop your lending knowledge and skills, and coaching your branch colleagues on best practice
We're interested in hearing from people who have:
A well-developed knowledge of home lending products and the current responsible lending legislation
A proven strong presence in the local community, be building a credible personal brand with your customer base and a strong and active referral partner network.
A proven track record of delivering exceptional customer service and establishing and maintaining rewarding relationships
Minimum 3 years’ experience in a lending environment
A strong ability to identify and anticipate customers’ financial needs
The ability to see the big picture for customers and provide them with holistic solutions.
With us, you’ll help customers make informed financial decisions to achieve their goals.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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