Search suggestions:

casual
no experience
retail
hospitality
support worker
kitchen hand
no experience required
fifo
driver
woolworths
part time casual
work from home
part time
Adelaide
Victoria
New South Wales
Sydney
Melbourne
Queensland
Ipswich City
City of Brisbane
Ballarat
Gosford
Sunshine Coast Regional
South Australia

Hotel All-Rounder - Mercure Brisbane Garden City

Accor
$51,031 - $64,617 a year
Queensland
Part time
3 weeks ago
Company Description


Accor is the world’s largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries. We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.

Just 12 km from Brisbane CBD, Mercure Brisbane Garden City is in the heart of South Brisbane and on the doorstep of Westfield Garden City Shopping Centre.

The hotel has 120 guest rooms, a large restaurant and Cafe and small conference room.


Job Description


We are seeking an energetic and enthusiastic Part Time Hotel All-Rounder to work across our Front Office & Food & Beverage operations to ensure exceptional service is provided to our guests at all times, making them feel both welcome and comfortable.

What will you be doing?

  • Deliver service excellence, from check in to check out and everywhere in between
  • Often be the first point of contact for guests and visitors
  • Shifts in Food & Beverage & Front Desk
  • Complete a wide variety of hotel tasks, which will ensure that every day is different from selling the hotel’s facilities to making coffees and snacks in the cafe, preparing and delivering food and maintaining guest accounts
  • Provide passionate, knowledgeable and friendly service to external and internal guests at all times
  • Assisting our guests at our new self check in kiosks
  • Ensure guests who are not ALL - Accor Live Limitless members are briefed on features and benefits and signed up to the loyalty program


Qualifications


Your Skills and experience include:

  • Previous customer service experience, preferably in a Hotel environment
  • Strong knowledge of computer systems including Microsoft Office and preferably in Opera
  • The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
  • Strong communication skills and pride in personal presentation
  • Have a natural ability to surprise guests with your authentic guest service, setting you apart from the rest
  • A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay
  • Must have valid RSA (Responsible Service of Alcohol) or willingness to obtain one before starting
  • Availability to work across a 7-day rotating roster including mornings, afternoons, evenings and weekends


Additional Information


What’s in it for you

  • An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor
  • Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation
  • Work alongside passionate industry professionals
  • Be mentored by experienced Accor Hospitality professionals who want to see you succeed!

Apply
Save
Report job
Other Job Recommendations:

Cafe all rounder/Barista

La Royale Patisserie
Sydney, New South Wales
$25 - $35 an hour
  • Prior hospitality experience/ Barista (Min. 2 years)
  • Must be proficient in Latte Art...
5 days ago

Cafe all rounder

Caffe Cherry Beans Mt Druitt
Sydney, New South Wales
$49,900 - $54,250 a year
We have our own specialty coffee roaster in Sydney and provide fresh, quality coffee that continually satisfies customer’s...
2 weeks ago

Teacher - Secondary, Year 7-12, Inclusion, Brisbane Bayside State College

Queensland Government
Queensland
As a teacher at Brisbane Bayside State College, you will play a vital role in shaping young minds during some of the most...
1 week ago

Experienced In-Home Female Support Worker Wanted - Brisbane North

Right At Home Brisbane (Malaj Pty Ltd)
Queensland
$40 - $88 an hour
  • $40.84 - $89.91 excluding 11.5% superannuation rate.
  • Flexible working hours, with great work-life balance.
  • Paid orientation...
2 weeks ago

Barista/All Rounder

Piccolo Me
New South Wales
  • Delivering exceptional customer service
  • Providing high quality beverages and food products...
3 weeks ago

Portmans - Christmas Casuals - QLD (Brisbane)

The Just Group
Queensland
$62,354 - $78,954 a year
  • Generous staff discounts – perfect for updating your...
  • Full training and ongoing support to ensure you feel...
3 weeks ago

Junior Cafe all rounder

Cafe389
Queensland
$49,900 - $60,884 a year
  • Employee discount
  • Free drinks
  • Morning shift...
3 weeks ago

Associate Director, Workplace Relations & Business Partnering (Parental leave contract)

University of the Sunshine Coast
Queensland
  • Lead the development and implementation of UniSC’s workplace...
  • Lead and support both the Workplace Relations and Senior HR...
1 day ago

Nurse

Bayley Corporation
Melbourne, Victoria
As a Nurse, you will work under the supervision of senior medical professionals and contribute to the overall well-being of...
1 day ago

Registered Nurse

International SOS Government Medical Services
Alice Springs
  • Applies knowledge of professional nursing principles,...
  • Provides skill and alertness in reacting to emergency...
1 day ago