Company Description
Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travellers. Our dual-branded hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities including a pool and a gym. We also host one of the largest conference centres in Melbourne, with 32 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us!
Pullman & Mercure Melbourne Albert Park is part of the Accor group. Accor is Australia’s largest hotel network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Together, We Champion Progress...
Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Description
We are seeking a passionate and skilled Barista to deliver exceptional coffee experiences at Pullman & Mercure Melbourne Albert Park. Reporting to the Food and Beverage Operations Manager - in this role, you will champion best coffee practices and ensure our guests enjoy warm, professional service in a safe, clean and welcoming environment.
What you’ll do:
Prepare and serve quality coffee, tea, food and beverage items with efficiency and care.
Maintain high grooming and service standards, ensuring a professional guest experience.
Train and support team members in coffee-making techniques.
Operate POS systems, handle transactions accurately, and assist with opening/closing duties.
Ensure cleanliness, safety, and maintenance of equipment and work areas.
- Delivering a strong focus and passion for hotel operations
Act as an Accor ambassador by promoting hotel services and living our Heartist values.
Qualifications
What we’re looking for:
- 1–2 years’ Food & Beverage experience, ideally in a hotel environment
- 5-star service delivery experience desirable
- Strong barista skills (espresso, pour over etc.) with ability to deliver quality coffee at high volumes
- Knowledge of food safety and WHS practices
- A warm, guest-focused personality with excellent teamwork and communication skills
- Ability to thrive in a fast-paced environment while maintaining high standards
- Demonstrated competency operating POS and applying numeracy skills to perform smooth transactions
- Proven initiative and problem solving abilities
- Ability to make people feel welcome and remembered
Additional Information
Benefits and Perks
- Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, your family and friends.
- Access to Accor Partner Benefits such as Europcar.
- Discounted onsite car park available.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Excellent opportunity to further grow and develop your career with an industry leader
- Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition
- Mentoring and career development along-side experienced and dedicated professionals.
Apply today to start a conversation and see where your Accor career can take you!
We are unable to provide sponsorship for this role, so Australian working rights are required.
