Are you friendly, reliable, and passionate about providing exceptional customer service in a fast-paced environment? We’re looking for a Receptionist to join our dedicated team at our busy and well-loved Flag Motor Lodge. The rotating roster will include shifts based on company needs, between the afternoon / evening / night. If you thrive in a dynamic setting, enjoy multitasking, and are committed to delivering top-notch guest experiences, this is the perfect opportunity for you!
Key Responsibilities:
- Greet and check-in guests in a professional and friendly manner
- Answer phone calls and emails promptly, always with a positive attitude
- Assist with reservations, manage booking systems, and ensure smooth guest arrivals
- Provide local information, recommendations, and helpful services to guests
- Handle guest requests efficiently and resolve any issues with a calm, proactive approach
- Maintain an organized and clean front desk area
- Ensure all guest information is kept secure and confidential
- Perform various administrative duties as needed
- Drive the motel’s airport shuttle service, ensuring timely and safe transportation for guests to and from the airport
- Assist guests with luggage and ensure shuttle rides are comfortable and stress-free
- Coordinate with housekeeping, maintenance, and restaurant teams as needed
Ideal Candidate:
- Must have a valid driver’s license and a clean driving record
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a busy environment
- Ability to work independently and as part of a small, focused team
- Previous experience in hospitality or customer service is a plus, but not required
- Comfortable handling a shuttle vehicle and assisting guests with luggage
- Flexible with the ability to work varied hours, including weekdays, weekends, and public holidays
- Friendly, approachable, and always willing to go the extra mile for guests
What We Offer:
- A professional, fast-paced work environment where no two days are the same
- Competitive hourly rate
- Opportunities for ongoing shifts, particularly during busy periods
- The chance to be part of a supportive, hardworking team that is committed to providing excellent service
- Varied work hours, offering flexibility while ensuring a dynamic and engaging role
If you’re ready to take on a rewarding, fast-paced role in a friendly and customer-focused team, we’d love to hear from you!
Job Types: Part-time, Casual
Pay: From $27.00 per hour
Benefits:
- Employee discount
Schedule:
- Evening shift
- Night shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability
Work Location: In person
