Hospitality is a Work of Heart at Accor. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.
Batman's Hill on Collins is a 4-star Accor hotel in Melbourne, offering an ideal city stay for corporate, leisure and group travel guests. We are conveniently located in the heart of Melbourne's CBD, right opposite Southern Cross Station. The hotel features 190 rooms and apartments, a fully equipped conference centre, restaurant and bar.
We are looking for an energetic and reliable Houseperson to join our team on a full-time basis. In this role, you will support the housekeeping team so that we always provide a well-presented space for our guests. With our supportive and welcoming team, this role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the Accor group of hotels.
This is a full-time role, generally Monday to Friday, with occasional weekend work. The role requires physical work including lifting, carrying, pushing, pulling, using stairs and ramps. Employed under the Hospitality Industry award, your base hourly rate will be $25.85. You must have working rights in Australia and be eligible to work 38 hours per week to be considered.
Job Description
- Ensure all housekeeping pantries are fully stocked with guest amenities
- Ensure towels and linen are refilled, replaced and stored correctly
- Report maintenance requirements.
- Ensure all equipment is maintained, used and stored correctly.
- Ensure all health and safety policies and procedures are followed
- Cleaning of public area spaces
Qualifications
- Available to work 38 hours per week Monday to Friday, with shifts usually starting at 8am
- Good communication skills and able to work as part of a team
- Attention to detail, taking pride in the presentation of the hotel
- Able to work in a physically demanding role which includes lifting and carrying, moving trolleys and using stairs
- Experience in housekeeping is preferred, and hotel experience is an advantage
- As this is a full time position, you must have current full time working rights in Australia. We are unable to provide sponsorship for this role.
Additional Information
At Accor, we are committed to ensuring our people feel welcome and valued by creating an inclusive and supportive environment. We offer a positive work culture, global Accor and partner discounts including accommodation and dining, career progression, learning & development opportunities and the environment to learn a wide range of skills as part of a global hospitality brand. Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Accor - Careers - Our Philosophy
