About the role ⚡
We’re looking for an organised and proactive Installations Coordinator to join our team. In this role, you’ll be responsible for scheduling 60+ installations per week, ensuring a smooth day-to-day workflow for our installers and customers. You’ll be working closely with our technical, logistics, and customer service teams to keep everything running seamlessly.
Please note: This role requires you to be on site Mon-Fri in our vibrant Byron Bay HQ located in the industrial estate - please only apply if you reside in the Northern Rivers.
Key Responsibilities:
- Schedule and confirm installer availability nationwide
- Reschedule and manage daily/weekly appointment changes
- Recruit and onboard electricians and plumbers nationally
- Manage inbound calls and texts from customers and contractors
- Provide regular confirmations and negotiate rearrangements
- Resolve issues quickly and calmly, reassuring both customers and contractors
- Keep installations on track by managing expectations and finding solutions
About You:
- Minimum 2+ years’ experience in scheduling, project coordination, or BDM roles
- Strong background in customer service
- Persuasive and confident communicator with charm
- Highly organised and able to juggle multiple priorities
- Quick problem-solver with a calm, professional approach
- Tech savvy, commercially astute, and a self-starter (Salesforce Experience a bonus)
⚡Friday drinks⚡Young fun team with a work hard-play hard driven menatilty⚡Incredible Annual Christmas Party held in either Byron or Sydney⚡Progression Pathways
Join an award-winning, well resourced start up, truly disrupting the Australian energy sector. With our growth trajectory, career opportunities beyond this role are inevitable.
Make the Smart move and APPLY TODAY
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