DESCRIPTION
Amazon is seeking a skilled, motivated and customer obsessed Learning Business Partner with a history of high performance and creativity to support our Global Operations Learning & Development initiatives within the APAC region.
This role will support our Go to Market team, responsible for driving learning solutions that enable operational excellence across the organisation. You will serve as a strategic partner; bridging the gap between operations leaders, HR and product teams to identify, develop, and implement effective learning solutions while ensuring continuous improvement and measurable business impact.
The Learning Business Partner will be a passionate customer and learner advocate, to communicate clearly and concisely in a way which motivates others to action, to have proven capabilities in managing projects as well as to demonstrate attention to detail and the ability to effectively manage, often competing, priorities.
The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to continuously improve the process of managing strategy, management and talent development activities across APAC operations.
Key job responsibilities
This role will support our Go to Market team, responsible for driving learning solutions that enable operational excellence across the organisation. You will serve as a strategic partner; bridging the gap between operations leaders, HR and product teams to identify, develop, and implement effective learning solutions while ensuring continuous improvement and measurable business impact.
The Learning Business Partner will be a passionate customer and learner advocate, to communicate clearly and concisely in a way which motivates others to action, to have proven capabilities in managing projects as well as to demonstrate attention to detail and the ability to effectively manage, often competing, priorities.
The ideal candidate will be a self-starter with a passion for customer experience, a high level of flexibility, commitment, and the ability to continuously improve the process of managing strategy, management and talent development activities across APAC operations.
Key job responsibilities
- Work with the central product function to conduct comprehensive learning needs analyses to identify skill gaps and development opportunities
- Translate business challenges into learning requirements and opportunities
- Partner with operations leaders to understand strategic priorities and align learning solutions accordingly
- Collaborate with product teams to communicate learning requirements and ensure solutions meet business needs
- Drive rapid deployment and acceleration of learning initiatives to meet business demands
- Lead end-to-end implementation of learning solutions across designated markets
- Create and maintain execution roadmaps to ensure timely delivery of learning programs
- Performance measurement & continuous improvement of Learning Programs
- Develop and execute change management strategies to drive program adoption
BASIC QUALIFICATIONS
- Bachelors degree in Learning & Development, Human Resources, Business or related field
- 5+ years experience in a HR Business Partner, Learning and Development, people related functions or similar role
- Proven track record of successful stakeholder management
- Demonstration of strong project management executing multiple programs with conflicting deadlines in to varying markets
- Excellence in needs analysis and solution design
- Experience in implementing large-scale learning programs
- Strong analytical and problem solving skills
- Ability to travel up to 30% of the time.
PREFERRED QUALIFICATIONS
- Demonstrated ability to use a technology first approach
- Demonstrated ability to influence others and execute in a customer-centric manner
- Experience planning and coordinating training, large meetings or events
- Work experience with career progression in the field of training and development
- Learning facilitation experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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