Library Assistant

• Fixed term role until 30th June 2026
• Enjoy a varied, front line customer focused position
• High level customer service role in 2 library branches

About Us

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping great people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

About the Role

Do you enjoy working in a busy environment with a range of team members?

Are you passionate about public libraries and their place in the community?

If you answered yes, we have a perfect opportunity for you at City of Ryde as a Library Assistant on a fixed term contract until 30 June 2026!

Library Assistants are our front line customer service staff and work in all areas of the library. They are passionate about giving back to the community. This is a significant role in both the Eastwood and Ryde Library teams providing valuable support to the Team Leader in regards to collection maintenance and team communication as well as a variety of tasks serving these diverse communities and assisting in maintaining a safe, neat, welcoming library.

You will also have the opportunity for involvement in library programs including early childhood programs such as rhyme time.

This is a 21-hour part-time position reporting to the Supervisor Librarian at Eastwood Library and the hours will be as follows:

Your commencing rate of pay will be from between $63,561 - $67,995 per annum (pro rata) plus superannuation, subject to your library qualifications and experience.

About You

You will have exceptional customer service skills and enthusiasm to help our diverse range of public library users whether it be to locate their next great read or troubleshoot technology. In addition, you must have:

• Completion or near completion of Library qualifications (minimum Certificate III in Library and Information Services)
• Exceptional teamwork skills with proven experience to also work independently
• Adaptable approach to tasks with the ability to prioritise and multi-task
• Experience in a vibrant customer service focused role

Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Culture & Benefits

• Commitment to providing opportunities for work/life balance
• Long service leave after 5 years, then accrued monthly
• 18 weeks paid parental leave (for eligible employees)
• 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
• Annual performance reviews and Award increases
• Opportunity to sign up as a fitness passport member
• Various health & well-being initiatives (i.e. flu vaccinations, etc.)

How to apply

Please ensure you give full answers to the online application questions, showcasing your abilities and experience. Your answers, in conjunction with your resume, will determine if you are invited to an interview.

Please note you do not need a “password” to use our on-line application system, however you have the option save and return to your application prior to the closing date. In addition to answering the online questions, this position requires you to attach your Resume to complete the application process. Please note, you are not required to submit a cover letter or a statement addressing selection criteria.

Closing Date: Sunday, 10 August 2025 at 11:30pm

If you would like to know more, please see the position description or contact Cherie Dickinson, Team Leader Eastwood Library 0481 469 107. for a confidential discussion.

City of Ryde is committed to Equal Employment and Child Safety