Manager, Assessment and Progression

About the Role
Are you ready to shape the student journey at our innovative University? We’re seeking a dynamic leader to drive excellence in academic progress and results operations across both higher and vocational education. In this pivotal role, you’ll champion strategic improvements, streamline processes, and empower a high-performing team to deliver exceptional outcomes.

You’ll be the go-to expert for progress review, results and engagement monitoring on the student management system —working closely with stakeholders across the university to enhance the student experience. If you thrive in a fast-paced environment, love solving complex challenges, and are passionate about continuous improvement, this is your opportunity to make a lasting impact.

Join us at our vibrant Hawthorn campus and help shape the future of education.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:

• Demonstrated interpersonal, communication and presentation skills including an ability to build and establish strong relationships with individuals internal and external to the University and the ability to work effectively with staff at all levels in a collaborative manner.
• Experience in the development and administration of procedures and policies in a large, multi-faceted organisation.
• Ability to lead, motivate and train team members, to establish priorities and manage competing deadlines for self and others.
• Proven ability to exercise initiative, think strategically and creatively and to adopt an active approach to problem solving.
• Demonstrated, superior skills in using complex systems and databases such as student management systems, CRMs and a variety of Microsoft products.

Qualifications

• Post graduate qualifications and extensive relevant experience and management expertise and/or an equivalent combination of relevant experience and/or education training.

About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to Swinburne’s Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected]

Applications Close: 11pm, Wednesday 11th June 2025.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact [email protected] or call +61 3 9214 3550.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to [email protected] (general enquiries will not be answered by phone).

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant.