Job Purpose
An exciting opportunity for an experienced Operations Manager to join our growing team!
The Operations Manager – Container Parks is responsible for overseeing the safe, efficient, and cost-effective day-to-day operations of container park facilities. This includes managing container movements, yard planning, equipment utilisation, and employee performance to ensure high service levels for internal and external customers.
The role ensures compliance with safety, regulatory, and environmental requirements while driving continuous improvement in productivity and operational processes.
Key Accountabilities
Operations
Meet/exceed agreed productivity and operational performance targets
Manage labour and equipment running costs within budget
Effectively communicate with Supervisors regarding resources to ensure that customer requests are prioritised appropriately to meet business needs and stakeholder expectations
Ensure responsible allocation of resources and management of leave
Manage implementation of controls relevant to Park operations as per Traffic Management Plan requirements
AQIS & Depot Licenses
Ensure all legislative and accreditation documentation is submitted in accordance with AQIS/depot license requirements
Maintain AQIS/licensing records
Coordinate fumigation & tailgate inspections
Remediate any license breaches/notices
People Leadership
Accountability and responsibility for the performance management of all direct reports
Observe team members to ensure that all are adequately trained and assessed as competent to safely perform their respective duties
Coach, mentor and directly supervise employees
Maintain employee productivity to meet customer service level agreements
Maintain employee engagement and positive workplace culture that fosters great performance
Safety
Ensure compliance to Company Health Safety and Environment policies and procedures well as relevant Safety Legislation
Lead by example in the execution of safe work practices and ensure the continual identification and management of hazards to reduce accidents and injury.
Ensure equipment needs and maintenance issues are resolved to ensure safety is not compromised
Site/Asset Management
Ensure sound yard and asset maintenance
Maintain knowledge of and implementation of the Site Security Plan.
Manage local damage claims in collaboration with other managers
Act as key point of contact for all internal and external stakeholders regarding containers and equipment
Customer Service
Day to day management of customer’s operational requests and allocate to the correct team where the request cannot be resolved initially
Excellent customer service through deep understanding and knowledge of our customers’ requirements and needs
Proactive and energetic attitude to deliver exceptional customer service through early planning prompt actions and clear communication
Improve response time to customer requirements.
Qualifications, Skills and Experience
The successful candidate will possess the following:
Minimum 5 years container operations supervisor/team leadership role
10+ years’ experience in empty container parks
Knowledge of Container Park layout and optimisation/stack planning
Extensive team leadership experience with demonstrated effectiveness in team engagement, cultural development and process improvement
Ability to effectively liaise with shipping clients and customers
Knowledge of WHS requirements and obligations
Experience with 1-Stop
Supporting equality
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. In Asia Pacific, DP World employs more than 7,000 people, and has ports and terminals in 17 locations.
We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Application details
Click "Apply" to apply now.
#LI-TA1
