Marketing and Communications Business Support officer

About Us

Community Development Directorate

The City’s Community Development Directorate provides a broad range of facilities, services, projects and events that directly impact the daily lives of almost 250,000 residents and visitors. The Directorate works to develop safe and vibrant places and deliver services and facilities to support a community that is healthy, welcoming and thriving.

Within the directorate, the Customer and Communications Business Unit drives innovation and leads strategic marketing and communications, drives and supports delivery of a fantastic range of events and achieves results for our customers.

About the Position

Reporting to the Marketing Coordinator, you’ll play a key role in delivering high-quality marketing and administrative support, in a manner that reflects the City’s commitment to excellent customer service.

Key Responsibilities

The duties of the Marketing and Communications Business Support Officer are listed in full on the position description. They will include (but are not limited to):

• Coordinating purchases for the Marketing and Communications team and supporting the team to ensure compliance with the City’s Purchasing Policy
• Responsible for coordinating the City’s newspaper advertising and public notices
• Manage annual contracts and subscriptions for Australia Post, Getty Images, Messages On Hold and The West Australian
• Provide financial information to team leaders on marketing expenditure to inform decision-making and for use in developing marketing and communications strategies
• As required, reconciliation of Business Unit print advertising charges, ensuring each individual advert is allocated to Business Units correctly
• Monthly reconciliation of paid digital advertising on credit card statements and organising on-charging to Business Units as per the digital marketing schedule
• Copywriting and proofreading of print advertising text on behalf of the City’s Business Units
• Coordinate Business Unit approvals and final artwork submissions to print media outlets under strict deadline parameters
• Assign and respond to RMS enquiries from customers
• Coordinate and close all Marketing and Communications teams purchase orders by the end of financial year
• Undertake general administration duties for the Marketing and Communications team, including customer service, stationery ordering, internal mail distribution and facility poster distribution as required
• Other duties consistent with the position as directed.

About You

The following experience are highly desired, but if you don’t tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered.

• Excellent communication and interpersonal skills for engaging with internal and external stakeholders
• A practical approach to problem-solving, with a focus on customer needs
• Strong organisation and time-management abilities
• Experience in administration, finance, contracts or project coordination.

For further information, please refer to the position description.

What We Offer

The City offers some great benefits including flexibility in when and where you work to ensure a work-life balance. You will also enjoy a range of other benefits including:

• Free parking and easy public transport access
• Free onsite fitness facilities and end of journey facilities
• Superannuation matching of up to 6%
• Professional development opportunities, including training, memberships and study assistance
• Excellent leave entitlements including annual leave loading and the ability to purchase up to an additional 4 weeks’ annual leave per year
• 50% discount on gym memberships at our Stirling leisure centres – only applicable for perm/fixed-term employees
• Amazing in-house employee canteen
• Up to 10 weeks paid parental leave
• Employee health and wellness program and initiatives including yearly flu vaccinations
• Access to our Employee Assistance Program (EAP) for you and your family
• Generous study assistance
• Active social club
• Employee recognition program
• Novated Leasing (where applicable)

This permanent part-time position is a Level 5 Inside Workforce Agreement position which attracts a salary from $77,514.91 - $81,597.55 gross pro rata per annum plus superannuation.

To be eligible to work for us, you need to provide, or have ability obtain a:

• A copy of Australian driving licence
• National Police Clearance (valid within the last 3 months)
• Pre-Employment Medical and DAS clearance
• The right to work in Australia

More about the City

The City of Stirling is a diverse and thriving local government in Western Australia, with almost 250,000 residents spanning 30 suburbs, the City is a cosmopolitan, multicultural and economic hub.

With over 1,400 employees, the City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.

Interested?

www.stirling.wa.gov.au/employment

If you’re ready to be a part of our diversely talented team and build your future with an organisation that focuses on making an impact, improving our community and inspiring others please click ‘Apply’ or contact Marketing Coordinator, Danielle Cavey on (08) 9205 8812 for a confidential discussion.

Applications close 6.00pm on Tuesday, 5 August 2025 however please be aware that we may commence interviewing of candidates prior to the closing date and reserve the right to close applications early.