Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services. This role will work within our Group Digital and IT business.
What you will do
As the Master Data Steward & Systems Support, you will be responsible for setting up new users and maintaining Tech Tool applications, as well as managing master data in line with Volvo Group Australia’s (VGA) governance.
Your responsibilities will include but not be limited to:
- Log customer support requests in the current ticketing system
- Provide first level support in relation to user administration
- Provide PC fleet management and administration services for the Tech Tool computers
- End to end ownership and follow up of user access and support requests
- Provide master data database support across VGA’s dealer network systems (Customer, Vehicle, Dealer and User Systems)
- Management and maintenance of data assets
- Coordinate master data management activities with other data owners to ensure consistent approach to treatment of data assets
- Provide input to process and system owners that will help secure data quality
Your future team
Reporting to the Data & Digital Solutions Manager, you will work in a team of 8, alongside Data Analyst’s, Business Analyst’s, Software Engineer’s, a Power Platform Specialist and two other Master Data Steward & Systems Support. The team are a technically skilled and supportive group of individuals who are motivated to succeed. Your team forms part of the greater Digital and IT division of 34 employees, which also includes our IOS Onsite team and Business Systems team.
Who are you?
At VGA, we value both technical skills, as well as your positive behaviours and traits. Ideally you will possess:
- A tertiary qualification within IT or similar
- Experience in a similar role focusing on either master data or systems support
- Experience in Dealer Management systems would be advantageous but not essential
- The ability to work through change management
- Excellent attention to detail
- Strong customer service skills
- Advanced Microsoft Office skills
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
- A company bonus of up to 10%
- Modern offices with on-site parking and a café
- Avoid the CBD traffic with our Wacol location
- End of trip facilities if you walk from public transport or ride to work
- Working with a company who are committed to safety in the workplace and ensuring our employees have appropriate work / life balance
- Working in a supportive and inclusive team environment
- Opportunity to purchase an extra week of annual leave
- Generous parental leave policy
Ready for the next move?
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
The successful candidate will be required to undergo appropriate background and reference checks.
Volvo Group Australia are proud of our inclusive work environment which promotes a supportive energy and encourages individual growth to create strong teams. We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds. Please let us know if you require any reasonable adjustments to your recruitment process.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow’s transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team. Here, you will thrive in your career in an environment where your voice is heard and your ideas matter.
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