Caversham Village Medical Centre is situated in Caversham Village Shopping Centre.
We are caring for the Caversham and surrounding community.
We have a team of male and female doctors and a wide range of services including Physiotherapy, pathology to provide a holistic approach to the patients. The Pharmacy is next door.
Available position: Medical Receptionist
Part- time position are available
Responsibilities of this role include the following:
- Managing day-to-day receptionist.
- Handle all face-to-face and over the phone patient registrations, bookings, triage and queries as the first point of contact within the clinic.
- Scheduling and confirming appointments
- Maintaining patient records
- Manage and process billings
- Answering patient and doctors’ queries.
- Liaising with healthcare providers.
- Managing clinical documentation.
- Drafting emails; and scanning
- Receive payments, issue receipts, complete all billing and invoicing for patients.
- Chasing companies for outstanding invoices.
- Ability to multitask and work effectively in a busy environment
- Ability to work as part of a team and independently
- Previous experience with BP medical software is highly regarded
- Available to support the practice between 7:45 am to 6 pm.
- In addition to providing helpful customer service to our patients, our support team work closely with General Practitioners and Allied Health practitioners to provide comprehensive administrative support.
Essential and Desirable skills:
- Minimum one year experience as a medical receptionist
- Excellent communication skills, with an emphasis on verbal and written English language skills
- Proven experience to work effectively both independently and in a team environment.
- An ability to carefully plan, organize and prioritize tasks.
- Flexible to change shift hours.
What’s In It for You
Work in a collaborative and friendly environment delivering outstanding outpatient care.
- Work within a great team, dedicated to providing the best patient experience.
- Training and ongoing support with access to internal mobility options across wider business.
Employer questions
Your application will include the following questions:
- Do you have customer service experience?
- How would you rate your English language skills?
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a medical receptionist?
- Which of the following medical practice management software do you have experience with?
- Do you have a current Police Check (National Police Certificate) for employment?
- Do you have a current Working With Children (WWC) Check?
- Do you have experience in administration?
If you recognise that you have a valuable skill set to offer then please email through your CV and Cover letter.
If this sounds like the right opportunity for you then please apply.
*Only shortlisted applicants will be contacted.
We are looking forward to discussing your career objectives in further detail with you.
Job Types: Part-time, Casual
Pay: $28.00 – $32.00 per hour
Experience:
- Medical Receptionist: 1 year (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person