Are you a friendly, organised, professional Medical Receptionist looking for a workplace where you feel part of something meaningful? We'd love you to join our amazing team on a permanent part-time basis at Flow Health and Cardiac Diagnostics in Robina. This position is on a permanent part-time basis three days per week with opportunity for additional days to accommodate leave cover.
The Workplace - A place to work, learn and grow
At Flow Health and Cardiac Diagnostics, we believe that exceptional care for our patients starts with a cohesive team that feels valued and supported. We place a great emphasis on training, regular staff meetings and consistent communication. We strive to maintain a collaborative work environment which encourages work-life balance and personal growth.
What we're looking for:
- Excellent communication skills, written and verbal.
- Ability to work independently, show initiative and work productively within a team environment.
- Excellent organisational and time management skills with a positive attitude.
- Ability to multitask with a calm demeanor and attention to detail.
- A team player who is reliable and punctual.
- Strong computer literacy with the ability to learn new systems
- Fabulous presentation, initiative, communication & administrative skills
- Experience with Clinic to Cloud Software is an advantage
Daily responsibilities include:
- Greeting patients and visitors in a courteous and professional manner.
- Schedule and manage appointments, manage patient inquiries, and maintain accurate patient records.
- Confidentiality: Protecting confidentiality and adhering regulations at all times.
- Assist with billing, payments
- Answer phone calls, emails, and inquiries promptly and efficiently.
- Coordinate administrative tasks such as accurate data entry and scanning of patient files, filing and billing processes.
- Assist in maintaining a clean, organised and welcoming reception area.
- Collaborate with the clinical team to ensure smooth patient flow and excellent service delivery.
- Provide necessary information to patients regarding clinic services, policies, and procedures.
- Liaise with external healthcare providers to deliver seamless patient care.
If you are passionate about healthcare and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to join our team at Flow Health and Cardiac Diagnostics.
Please direct any enquiries regarding this position to [email protected]
Job Type: Part-time
Pay: $24.95 – $30.00 per hour
Expected hours: 22 – 30 per week
Work Authorisation:
- Australia (Required)
Work Location: In person
Application Deadline: 16/08/2025
