Location: Southern Cross GPs
Employment Type: Fulll-Time
About Us
Southern Cross GPs is a leading healthcare provider, dedicated to delivering exceptional medical care and fostering a welcoming environment for patients and staff alike.
Position Overview
We are seeking a part-time Medical Receptionist to join our dynamic team. The ideal candidate will be organized, approachable, and capable of ensuring the smooth operation of the clinic’s front desk while delivering excellent patient service.
Key Responsibilities
- Greet and assist patients with professionalism and warmth.
- Manage incoming calls, emails, and inquiries, ensuring prompt and accurate responses.
- Schedule and manage patient appointments using practice management software.
- Process patient registrations and update electronic medical records.
- Handle billing, including Medicare and private health insurance claims.
- Maintain a clean and organized reception area.
- Coordinate with medical and nursing staff to facilitate seamless clinic operations.
- Perform general administrative duties, such as filing, scanning, and data entry.
Requirements
- Previous experience in a medical reception or administrative role (preferred).
- Proficiency with medical practice software (e.g., Best Practice, MedicalDirector, or similar).
- Strong communication and interpersonal skills.
- Ability to handle multiple tasks and work effectively in a busy environment.
- Attention to detail and a proactive attitude.
- Empathy and a patient-focused approach to service.
- Flexibility to work a range of shifts, including mornings, afternoons, and occasional weekends.
Benefits
- Competitive hourly rate.
- A supportive and collaborative team environment.
- Opportunities for professional growth and development.
- A chance to make a positive impact on the health and well-being of the community.
How to Apply
Please send your resume and a cover letter detailing your suitability for the role to [email protected]
We look forward to welcoming a new team member who shares our commitment to providing exceptional care!
Job Type: Full-time
Pay: $23.23 – $35.00 per hour
Experience:
- Medical admin: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
