Position: Junior Medical Receptionist
Location: Blue Shield Family General Practice
Employment Type: Part-Time/Casual
Do you thrive in a fast-paced environment, enjoy interacting with people, and want to contribute to a team that makes a difference? Blue Shield Family General Practice is seeking a Junior Medical Receptionist to join our professional and caring team.
What You’ll Be Doing
As the first point of contact for our patients, you’ll play a key role in ensuring our practice runs smoothly and efficiently. Your responsibilities will include:
- Greeting and welcoming patients, creating a positive and friendly atmosphere.
- Scheduling appointments and managing the reception diary to maximize efficiency.
- Processing patient registrations and maintaining accurate medical records.
- Answering telephone inquiries, transferring calls, and taking messages professionally.
- Preparing and organizing consulting rooms for medical practitioners.
- Assisting with billing, Medicare claims, and financial administration tasks.
- Providing general administrative support to the practice.
What We’re Looking For
The ideal candidate will be:
- Proactive and confident: A problem-solver who thrives in a busy environment and anticipates the needs of patients and the practice.
- Organized and efficient: Skilled in multitasking and prioritizing tasks effectively.
- An excellent communicator: Friendly, empathetic, and professional, both in person and over the phone.
- Detail-oriented: Accurate in maintaining patient records and following procedures.
- Tech-savvy: Comfortable with medical software and office applications, with the ability to troubleshoot basic IT issues.
- Resilient under pressure: Composed in handling complex situations with a positive attitude.
Selection Criteria
- Previous experience as a medical receptionist or in a similar customer service role.
- Strong communication and interpersonal skills with a warm, patient-focused approach.
- Excellent organizational and multitasking abilities.
- Proficiency in using medical software, electronic medical records, and standard office applications.
- A commitment to accuracy and maintaining confidentiality.
Desirable Criteria
- Current CPR certification.
- Previous customer service experience, even outside healthcare, is a bonus.
- Police Check, Working With Children Check.
What We Offer
- A supportive and welcoming team environment.
- Opportunities for training and professional development.
- Competitive salary and benefits package.
- A chance to make a real difference in patients’ lives.
How to Apply
If you’re ready to bring your skills, enthusiasm, and commitment to a dynamic healthcare practice, we’d love to hear from you! Please submit your resume and a brief cover letter addressing the selection criteria to [email protected].
Join us at Blue Shield Family General Practice and be a vital part of our patient care team.
Please apply with a resume/CV and cover letter.
About us
Blue Shield Family General Practice is a respected healthcare provider in the Kogarah community, offering comprehensive primary care services to patients of all ages. We are dedicated to delivering the highest quality of care and ensuring a positive experience for our patients. Our team is committed to creating a supportive and collaborative work environment, where employees can thrive and grow.
Job Types: Part-time, Casual
Schedule: Day shift
Ability to commute/relocate: Kogarah, NSW 2217: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation: Australia (Preferred)
Work Location: In person
Job Types: Part-time, Casual
Ability to commute/relocate:
- Kogarah, NSW 2217: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Medical admin: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person