DAILY RESPONSIBILITIES
- Folds, straightens, and arranges clothing in layers on stacked pallets to maintain attractive merchandise presentation. Hangs and straightens clothing on racks, straightens shoes, underwear, and other clothing items.
- Follow s merchandising standards and practices. Aligns merchandise, groups items by colour or size, keep stacks level, and collects
and returns stray items. Checks for correct merchandise signs.
- Assists in folding and restocking saleable clothing brought by supervisors from the refund area to sales floor. Spots for Forklift Drivers to
keep people out of fall-danger zone.
- Clears sales floor of debris. Removes empty pallets from the sales floor, operates cardboard baler and trash compactor.
- Communicates with Night Supervisor or Duty Manager to report progress and receive direction. Follows established inventory prop
guidelines prior to physical inventory.
- Follows proper Merchandising and general safety procedures and standards. Assists in other departments of the warehouse as necessary.
- Provides prompt and courteous customer service to members, employees, and suppliers. Assists members in locating sizes, direct
members to other merchandise and relates merchandise knowledge.
POSITION REQUIREMENTS
Competency Statement(s)
- Communication – Articulates information, both verbally and in writing, in a way that can be easily understood by employees, members, and
vendors. Actively listens to employees, members, and managers and takes appropriate action as necessary.
- Member Service - Exhibits a professional demeanour toward others. Unselfishly serves others and assists members, employees, and
vendors in a prompt and effective manner while following company procedures. Is proactive and reacts quickly and appropriately in
identifying problems, finding solutions, and making sound decisions that will reflect Costco’s Code of Ethics.
- Self-Motivated - Well-organised and able to prioritise, multi-task, and adhere to deadlines while working independently with minimal
supervision. Maintains a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times. Accepts responsibility for
his/her choices and decisions.
- Team Player - Cooperates well with a variety of personalities and individuals and participates in any manner necessary to accomplish the
goal. Willingness to perform any tasks that need to be done and willingness to assist others as needed.
- Flexibility - Adjusts positively to change in direction or assignment. Ability to do more than one task during a work shift. Proven ability to
comply with new programs, methods, practices, and procedures.
Qualifications (Costco-specific or industry-specific skills that candidates should possess):
- Education/Training: Higher School Certificate or higher
- Licenses/Certifications: None.
- Experience: Customer experience or comparable service
Knowledge/Skills: Basic Maths Skills, AS400
