Company Description
Founded in 2002, Campos Coffee is the leading specialty coffee brand in Australia. Our values go beyond a great cup of coffee – we care about quality, integrity and nurturing long-term relationships with our coffee producers, customers and our staff. Our iconic green cup is a catalyst for connection and growth, a symbol of our obsession with quality and service across everything we do. This is backed by our consecutive position as AICA Champion Australian Roaster for 2022 and multi award-winning roaster at the 2025 Royal Adelaide Coffee Show!
Find out more about the Campos Coffee at camposcoffee.com
Job Description
As the New Relationship Manager, you will be a frontline advocate for Campos Coffee driving our brand within the Melbourne community and spreading the love of coffee. You will grow our network and our brand presence in Victoria the Southern States (VIC, SA, WA & TAS) by proactively reaching out to potential and current customers. In this vibrant role you won’t be stuck behind your desk, instead, you will focus on building relationships and in the area and providing them with solutions and an on-point customer experience.
In this role, you’ll have the ability to:
- Educate and inspire prospective customers about what it means to be a Campos Coffee Wholesale Business Cafe Partner.
- Increase awareness of the Campos Coffee brand, product range and activities to build relationships, generate leads and grow brand awareness.
- Represent Campos at industry events and other forums, where needed.
- Partner with our Sales Operations, and Marketing, Production and Dispatch teams to provide demand planning insights and activation requirements for customers
Qualifications
As a New Relationship Manager with Campos Coffee, you’ll seriously care about doing a great job. You’ll love contributing to the team and the company, and you’re passionate about providing outstanding customer service and our customers success.
For this role as a New Relationship Manager, we’re looking for someone who has the following skills and experience:
- You have a passion for coffee
- Knowledge and experience in the coffee industry is preferred
- You have a minimum of 3 years of experience in new business development
- Experience in the hospitality sector will be highly regarded
- You have outstanding communication, troubleshooting and interpersonal skills
- You have the ability to work autonomously, and within a team
- You have strong business acumen and understanding of small businesses
- Strong computer skills with the ability to learn new software platforms
- Knowledge of the coffee industry is desirable but not essential
- In possession of a driver’s license and the willingness to travel
- A flexible, open-minded approach to evolving responsibilities and opportunities.
- Awareness of market dynamics and a proactive mindset in identifying opportunities.
Additional Information
What’s in it for you?
- A local commission structure
- A tool of trade with petrol card, a mobile phone and a laptop
- Support, training and an onboarding program
- A wealth of knowledge of coffee to tap into and a shared love for coffee
- Delicious coffee on-site and Campos coffee discounts
- Career opportunities: grow your career in coffee within our growing company or at JDE Peet's (our parent company)
- Access up to two days of special event leave per year to utilise for your birthday, school events, moving, or volunteering!
- Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brands
Why Campos?
Do quality work, with people who care
If you’re passionate about specialty coffee – or if you just seriously care about being the best you can be – you’ll find like-minded souls here.
Be you and belong
Campos is a great blend of personalities and lives. What unites us is a real commitment to consistency, quality and authenticity.
Have impact, beyond your role
Whatever you do at Campos, you’ll be growing something good. Our work positively affects local and global communities… and as we grow, so does our impact.
Grow your story with ours
Our future success depends on the quality and commitment of our team. We nurture great people - because as you grow and thrive, so will we.
Our DE&I Statement
At Campos we aim to create a better future where we authentically serve, reflect, and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law.
Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.
If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise).
