Operations Supervisor - Yulara
Help shape unforgettable journeys with SEIT in the heart of the Red Centre!
Are you ready to live and work in one of Australia’s most iconic locations? At SEIT Outback Australia, we specialise in delivering immersive, small-group cultural experiences that connect travellers to the true spirit of the Red Centre.
Based in Yulara, we’re looking for a full-time Operations Supervisor to help oversee our day-to-day tour operations and lead a dedicated local team. If you thrive in a dynamic environment and are passionate about exceptional guest service, this could be your next adventure.
What You’ll Do
- Oversee daily tour operations, including scheduling, vehicle logistics, and resource planning.
- Provide leadership and support to our team of guides, drivers, and operational crew.
- Ensure our team is fully prepared with the right tools, information, and support to deliver high-quality guest experiences.
- Uphold safety, compliance, and environmental standards across all operations.
- Assist with guest enquiries and help deliver a warm, professional experience at every stage of the journey.
- Support the onboarding and training of new crew members.
- Manage day-to-day admin including payroll, reporting, and bookings.
- Work closely with the SEIT leadership team to improve processes and support business growth.
What We’re Looking For
- Experience in tourism, tour operations, logistics or hospitality supervision.
- Strong leadership, communication, and organisational skills.
- The ability to adapt quickly and manage shifting priorities in a remote location.
- Comfortable working with technology and booking systems (training provided).
- A proactive approach to problem-solving and guest care.
- A knowledge of, or interest in, Indigenous culture and Central Australian tourism is highly desirable.
Desirable Qualifications
- Senior First Aid Certificate
- Vehicle Passenger Authority (or willingness to obtain)
What You’ll Get in Return
- Accommodation provided upon arrival
- On-the-job training, including support to gain National Park Tour Guide Accreditation
- Travel discounts for you and your loved ones
- Access to our Employee Assistance Program
- Career development in a passionate, purpose-led tourism business
- The chance to work with a close-knit team in one of Australia’s most awe-inspiring landscapes
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