Park Manager - Townsville

Lead Where the Tropics Meet the Reef — Park Manager, Townsville

Looking to step into a leadership role in one of Queensland’s most vibrant coastal cities? Discovery Parks – Townsville offers the perfect blend of tropical lifestyle, natural beauty, and career opportunity.

We’re seeking a hands-on Park Manager to lead daily operations, inspire a dedicated team, and ensure guests have an unforgettable stay. With a supportive national network behind you and the lifestyle perks of North Queensland all around, this is your chance to lead with impact — and live well while doing it.

Salary & Perks

• Competitive salary package , including base salary, super, accommodation, and performance-based bonus eligibility
• Free on-site accommodation and utilities included
• Quarterly and annual bonus scheme
• Professional growth opportunities across Australia’s largest holiday park network
• Support from our Adelaide-based head office
• Discounts at 300+ Discovery Parks and G’day Group locations
• Service recognition awards and Employee Assistance Program

Why Townsville?

Townsville offers everything you need to live and thrive — beaches, reef access, hiking, restaurants, and culture. With 300+ days of sunshine each year, it's the gateway to Magnetic Island and the Great Barrier Reef. Great schools, healthcare, and community spirit make this a fantastic base for work and life.

️ About the Role

This is a full-scope leadership role where you’ll oversee every aspect of park operations — from guest experience to team culture to financial performance.

Your responsibilities will include:

• Leading and developing your team across reception, housekeeping, maintenance, and guest service
• Creating a high-performing, positive workplace culture
• Managing the park’s full P&L and driving revenue performance
• Overseeing compliance, safety, and park presentation
• Collaborating with key internal partners in revenue, HR, and marketing
• Handling after-hours operations as required

About You

You’re a confident leader with a guest-first mindset, commercial acumen, and the ability to lead by example. You thrive in fast-paced environments and enjoy building teams that care about what they do.

You’ll bring:

• Strong, results-driven leader — accommodation experience preferred, but top performing managers from other industries will be highly valued
• Strong financial, budgeting, and operational management skills
• Proven ability to train, support, and motivate staff
• Familiarity with RMS or other reservation systems (ideal but not essential)
• Great communication and problem-solving skills
• Valid driver’s licence and willingness to live on site

Ready to Apply?

If you’re ready to take the lead in tropical North Queensland and want to grow with a company that values its people and places, apply now to join Discovery Parks – Townsville.

Before receiving a job offer, candidates must consent to a Federal Police Clearance for criminal records. Additionally, a valid Working with Children's Check specific to the state is required.

This role may require heavy lifting (up to 20kg), kneeling, squatting, and working with chemicals and machinery.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.