Job ID: 299667
Date posted: 17/07/2025
Our team within IKEA- 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
- This role is Permanent Part-time, 50hrs/fortnight.
- Applications close on Thursday 31 June 2025.
- The hiring manager is Jay Singhvi – Fulfilment Operations Team Leader
- For this role you will need the availability to work regular closing shifts (9pm finish) as part of your schedule. You must also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
- Understanding customer needs and providing your expert range knowledge to support customer buying decisions.
- Actively selling IKEA products, always in a curious, friendly, and helpful way.
- Understanding the department goals and proactively contributing to business growth.
- Building strong relationships with your team and other departments to promote a collaborative and inclusive work environment.
- Assembling displays, implementing pricing communication, filling and condensing stock and maintaining your department so it’s always clean, tidy, and ready to shop.
- This work area includes frequent on-the-job physical activity such as lifting, pushing/pulling, sliding/transferring of stock which varies in size and weight, and regular use of manual handling equipment such as pallet jacks.
- Able to prioritise multiple tasks and thrive in a high-volume customer facing environment where you will answer frequent customer enquiries while balancing the daily task needs.
- A customer service mindset, always striving to deliver a memorable shopping experience. Experience in a retail or similar customer service environment will be highly regarded.
- Passionate about learning and sharing the IKEA product range and services with customers.
- Proficient system/technical skills and an ability to learn the IKEA IT tools needed to do the job.
- You’ll need to be comfortable with frequent on-the-job physical activity and dynamic movements, with tasks such as lifting, pushing/pulling pallets with the use of mechanical aids like pallet jacks, sliding/transferring of stock which vary in size and weight, and cardboard condensing a regular part of your work day in this role.
- A ‘Togetherness’ mindset where you’ll work closely with your team and other departments yet also be able to work independently.
At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.
What you need to know
Working at IKEA has its benefits and rewards:
Additional information
About this work area
As a Co-worker in the Self-Serve Warehouse, you are part of the Fulfilment Operations Team working with customers in a retail warehouse.
Your responsibilities will include, but are not limited to:
As Sales Co-worker you are/have:
We need people like you
At IKEA, work is so much more than a job. Come join us!
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