Patient Services Assistant

About your new employer

Clinical Excellence

The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Supportive Workplace Culture and Regional Advantage

A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

We offer attractive remuneration packages and generous leave entitlements.

Salary range: $31.24 to $33.33 p.h. (OO2)
4 to 6 weeks annual leave with 14%-17.5% loading
12.75% employer contribution to superannuation
Plus Salary Sacrificing options may be available

About your opportunity

To provide a Patient Handling and Supportive Clinical Role to the Ingham Health Service and contribute to quality care by assisting patients/clients under the direction of the clinical staff.
To perform additional roles (cleaning) as directed by the Operational Services Manager or the Clinical Staff within the Operational Services Officer Patient Handling Scope.

Requirements:

Experience in patient movement and handling.
Experience in prioritising and co-ordinating work schedules to meet deadlines.
Possession of both written and oral communication skills and an ability to interact with all levels of staff, to establish and maintain productive relationships.
This is a Vaccine Preventable Disease (VPD) risk role.
Pre-employment checks will be conducted.

Applications

Contact: Kellie Vanables on (07) 4720 3040.

Applications close: Thursday, 21 August 2025

Please download the Role Description.

Apply ONLINE: https://smartjobs.qld.gov.au/jobs/QLD-TV652192

Recruitment Agency referrals will not be accepted.<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.