Company Description
Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic and international services. This involves a range of operational functions, including Pilots and Cabin Crew, Operations Planning, Aircraft Engineering and Maintenance, Freight and Airports Customer Services, and other corporate and support services including Safety, Workforce Planning, Finance, IT, HR, Marketing, Sustainability, Communications and a range of businesses that make up Qantas Loyalty.
Job Description
- Together we’ll travel across Australia and beyond
- Provide safe, memorable experiences for our customers
- Join our A220 QantasLink Cabin Crew team in Brisbane
As a wholly owned subsidiary of the Qantas Group at National Jet Systems our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and our iconic brand. Whether it’s through state-of-the-art aircraft, new routes or world-class products, we’re working to create memorable experiences for our customers whenever they fly with us. No matter where we are in the world, seeing the Red Roo take to the skies fills us with pride.
Our QantasLink Cabin Crew represent us in the air and deliver best in class service and customer experience on our fleet of brand-new Airbus A220 aircraft. This is where memories are made. Sporting our iconic uniform, our cabin crew ensure the safety of our customers whilst making them feel at home, even while they’re thousands of feet in the air. Working as Cabin Crew for QantasLink on the A220 really does give you the opportunity to go above and beyond, with safety as our top priority.
The qualities that we are looking for you to demonstrate in the role include the following:
- A strong commitment to delivering exceptional customer service
- Flexibility, dependability and commitment to the dynamic lifestyle as Cabin Crew
- Friendliness, caring, courage, empathy and inclusiveness in service with people from a variety of backgrounds, cultures and countries
- Compliance with all Company procedures and policies
- A caring approach when interacting with our customers
- Be trained and confident in aircraft safety procedures and first aid, and pass all training and assessment requirements
To be successful, you’ll also need to meet the following minimum criteria to operate within the unique aircraft environment:
- Customer service or hospitality experience
- Minimum 18 years of age
- Minimum reach of 212cm from the ground (fingertips must reach past 212cm, with both hands at the same time and barefoot, enabling overhead emergency equipment to be reached)
- Maximum Height of 186cm
- Australian or New Zealand citizenship/permanent residency with unlimited working rights
- Hold a passport with 6 months validity at time of offer
- Current Senior First Aid Certificate completed within the last 12 months (or be willing to obtain at short notice)
- Current CPR accreditation (or be willing to obtain at short notice) – the CPR component is only valid for 12 months and a refresher course must be completed if expired
- Responsible Service of Alcohol 'Statement of Attainment' from a Nationally Accredited Provider, which you would need to have by the end of the recruitment process (or be willing to obtain at short notice)
- An excellent level of health and fitness, including the ability to swim 50 metres fully clothed and tread water for 3 minutes unassisted
- Ability to successfully complete a Pre-Employment Medical
Please note - the role is based in Brisbane, Australia. You must be willing to work from this location and safely arrive at work within 2 Hours. Travel to work will be at your own expense.
Why the Qantas Group?
You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at the Qantas Group. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.
The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We embrace diversity and encourage applications from people with disability. Candidates will have the opportunity to request support or reasonable adjustments during the recruitment process in order to demonstrate their ability to meet the inherent requirements of our roles.
Be a part of something special and play your part in the Qantas story – get in touch today!
Applications close: 11:59pm, Sunday 13 July 2025
