Raging Waters Sydney is the biggest and wildest waterpark in Sydney — and it's where summer fun comes to life! Home to over 40 epic slides and attractions, including wave pools, thrill rides, and our epic Dinosaur Lagoon, it’s the ultimate place to cool off and make unforgettable memories.
As part of our team, you won’t just be coming to work — you’ll be part of the action, bringing the fun, energy, and excitement to many guests every day.
We are currently looking for a:
Raging Waters Sydney - Food & Beverage Team Member
About the role:
Food & Beverage Team Members at Raging Waters Sydney are responsible for delivering exceptional customer service and performing duties to the highest possible standard within our various Food & Beverage outlets.Food & Beverage Team Members must make positive first impressions and respond quickly to all customer requests and issues.
Roles & Responsibilities:
Job Description
- Provide exceptional quality guest service, with a focus on smiling, friendly service, minimising wait time and queue time.
- Work effectively within a team environment to provide excellent guest service and promote a positive working environment.
- Required to complete any start of day and end of day duties as instructed.
- Ensure all areas are always kept clean and left clean and tidy at the end of the day.
- Ensure that all equipment needed for operations is available.
- Assist with cleanliness within the food & beverage areas including sweeping, rubbish pick-up, clearing and cleaning tables, emptying rubbish bins and cleaning work areas.
- Adhering to Responsible Service of Alcohol (RSA) requirements.
- Assist in other areas associated as required.
- To carry out all duties and responsibilities as assigned by the Food & Beverage Team Leaders, Food & Beverage Coordinator, Food & Beverage Manager, or member of the Management Team.
Counter Operator:
- Ensure that the Payment Card Industry (PCI) requirements are followed and checked before starting a shift and the PCI form is signed off before using each register.
- Operate the point of sale (POS) register.
- Maintain a clean and organised area, ensuring suppliers are stocks and equipment is functioning.
- The ability to upsell and value add to every order to maximise revenue opportunity.
Bar Attendant:
- Uphold RSA standards and ensure all RSA standards are enforced.
- Operate the point of sale (POS) register.
- Maintain a clean and organised bar area, ensuring supplies are well stocked.
- Monitor the sitting areas, ensuring they are clean and tidy, and guests are over 18 years or always accompanied by an 18-year-old.
- Assist with food service areas as directed.
Runner:
- Ensuring sufficient stock is available for the counter operations to ensure speed of service.
- Understanding of the number system in place for preparing and delivering orders placed.
- Assist counter operator by preparing orders for guests.
- Assist with maintaining stock levels.
Kitchen Operator:
- Ensure all orders are accurate and presented to the required standard.
- Prepare food by following correct procedures on equipment usage and food handling.
- Follow hygiene and safety procedures and maintain the workplace in a clean and hygienic manner.
- Ensure service stations are ready to go with all preparation required.
- Ensure that all equipment and stock is available in each location.
- Ensure all equipment is cleaned thoroughly after use and turned off.
- Follow labelling standards for food storage.
- Ensure all areas are left clean at the end of the shift.
Workplace Health & Safety (WHS):
- Follow and comply with Work Health Safety policies, procedures, and guidelines.
- Correctly use all safety and personal protective equipment.
- Act as a role model by demonstrating safe work behaviours.
- Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.
- Promote proactive hazard/ near miss reporting. Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.
- Attend Work Group Meetings to discuss and promote safety.
Education:
Essential:
- Food Handling certification
Desirable:
- Barista qualifications
- RSA
Languages: Fluent English
Skills:
- Customer service skills
- Be able to handle multiple priorities simultaneously.
- Knowledge of Food Safety requirements.
- Ability to interact in a professional and positive manner.
Experience:
- Knowledge of point-of-sale systems.
Any other relevant comments:
- Ability to work flexible working hours including but not limited to weekends, evenings, and public holidays.
- Must be available to work a minimum of twice per week during the peak season.
- Adhere to the Company Code of Conduct policy.
- Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates.
- Be able to work in all weather conditions including sun and rain, hot and cold climates, indoor and outdoor work.
- To carry out all duties and responsibilities as assigned by your Direct Manager, General Manager, or any member of the Management Team.
- Adhere to the Employee Handbook content and requirements.
Smoking in the workplace is allowed in designated smoking areas only.
You are required to have a high level of physical fitness and stamina and be physically fit. Physical requirements include but are not limited to walking, carrying, lifting, reaching, bending, pushing, pulling squatting, sitting, standing, twisting and repetitious movements.
Team member benefits:
This is a casual position from October to April, with the need to work flexible hours including weekends, evenings, and public holidays during the season.
Must be available to work a minimum of twice per week during the peak season 15 December 2025 to 1 February 2026.
The hourly rates are in accordance with the Amusement, Events and Recreation Award.
Food & Beverage Team Members aged 20 years or older are paid at a Grade 2 hourly rate of $25.85 per hour plus 25% casual loading ($32.31 per hour includes casual loading).
- Different rates apply for applicants 19 years of age and under.
- Penalty rates apply for Sundays and Public Holidays.
Benefits:
Our team members enjoy generous employment conditions including free entry:
- Free admission to Raging Waters Sydney.
- Ticket Incentive Program to share with family and friends.
- Food and Retail discounts.
- Recognition program.
Additional Information:
There are three requirements to be a team member at Raging Waters Sydney. This includes Right to Work in Australia, Working with Children Check and National Crime Check. If you are a successful applicant, you will need to obtain these credentials prior to commencing work.
Do not miss the chance to spark your career now!
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