The opportunity
Delaware North Australia is seeking a passionate Manager to lead our team at the newly developed, prestigious Altis – an exclusive, invite-only members’ dining experience. In this role, you will oversee a dynamic team, ensuring service excellence through continuous feedback, support, and training. Your leadership will be key in delivering an unparalleled dining experience to our valued members. Altis is a limited invite-only members’ space spanning three levels, making it one of the newest and most exclusive sports and entertainment memberships in the country. From the moment they arrive, members are immersed in an atmosphere of unmatched luxury and hospitality, where every detail is designed to transform moments into unforgettable memories.
If you're excited by the opportunity to play a pivotal role in creating exceptional moments for our members within a culture of inclusion, growth, and purpose, we’d love to hear from you.
What we offer
At Delaware North we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, and we can’t do it without you. So, roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you’ll:
- Be part of a global hospitality company
- Receive access to discounted meals
- Join a fun, energetic and fast paced environment
- We’re a team that cares. With a focus on collaboration and support, we bring out the best in each other
What you will do?
- Lead, mentor, and inspire a team to deliver world-class service
- Foster a positive, professional, and high-performance work culture
- Ensure a seamless, personalized, and luxury dining experience for all members
- Engage with members and VIP guests to enhance their experience
- Handle guest inquiries, feedback, and concerns with discretion and professionalism
- Maintain the highest standards of service, presentation, and etiquette
- Ensure all food and beverage service aligns with fine dining standards
More about you
- Strong leadership skills to inspire and manage a high-performing team
- Ability to train, mentor, and develop staff to deliver exceptional service
- A passion for delivering five-star, luxury dining experiences
- Strong interpersonal skills to engage with high-profile members and VIP guests
- Ability to personalize service and anticipate guest needs
- Extensive knowledge of fine dining service standards
- Strong understanding of premium wine, cocktail, and food pairings
- Quick thinking and problem-solving skills to resolve guest concerns smoothly
- Flexibility to adapt to changing guest expectations and operational needs
Who we are
Marvel Stadium is one of Melbourne's top destinations for sports and entertainment, with an impressive capacity of 53,000. Serving as a regular host for Australian Football League teams, A-League matches, cricket tournaments, popular concerts, and various special events, Marvel Stadium buzzes with excitement all year long.
