§ Be proactive in providing exceptional service to external and internal guests at all times.
§ Service and clean all allocated guest rooms, ensuring all tasks are completed at or above the required standard.
§ Assist guests with all enquiries and complaints, and provides accurate information to guests about the Property facilities and features.
§ Comply with all guest privacy and security procedures.
§ Remove room service trays and trolleys to an appropriate storage area as required.
§ Undertake special cleaning projects, as directed.
§ Follow the correct procedures for all lost property items.
§ Notify the appropriate person of all maintenance problems, damaged equipment and missing items, immediately.
§ Handles all amenities, chemicals and equipment according to specific instructions and OH &S standards.
§ Ensure that you are attired in the required appropriate uniform, with name badge and correct apparel so that you present yourself in a standard that commensurate with Mantra Groups standards.
Job Type: Casual
Pay: $28.00 – $39.00 per hour
Benefits:
- Employee discount
- Referral program
Experience:
- Cleaning: 1 year (Preferred)
Licence/Certification:
- National Police Certificate (Preferred)
- Driver Licence (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
