Sales Assistant & Content Creator - Full Time Role

All-Rounder – Sales, Laundry & Social Media
Join Our Fast-Paced Laundry & Dry Cleaning Business!

We’re on the lookout for a hands-on, energetic All-Rounder to join our growing team at Wash Mate. This is a dynamic role where no two days are the same — you’ll be doing a bit of everything: from customer service and sales, to processing laundry orders, to creating social media content when things are quiet.

Your Role Includes:

• Sales & Customer Service: Greet walk-in customers, answer enquiries, process drop off and pick up orders and promote our services with a smile
• Daily Operations: Tag, process, and manage laundry and dry cleaning orders (Full training provided)
• Content & Social Media: Create reels, take behind-the-scenes videos, post updates, and engage with our online community during quieter moments

You’re Someone Who:

• Is a people person who loves chatting with customers and offering great service
• Can roll up your sleeves and handle laundry tasks with care and attention
• Enjoys creating content for TikTok/Instagram and can come up with simple, fun ideas
• Thrives in a fast-paced environment and can multitask without stress
• Is reliable, proactive, and takes pride in doing a good job

Hours & Location:

• Surry Hills location
• Full time - 5 Days a week including 1 weekend.

Perks:

• Friendly team and supportive environment
• Variety in your day – no chance of getting bored
• Opportunities to grow into marketing or operations roles
• Performance based bonus

Ready to join a modern dry cleaning business that’s doing things differently?
Send us your resume and a quick note about why this role excites you. Bonus points if you link your TikTok or Insta that supports your social media work and portfolio.

Job Types: Full-time, Permanent

Pay: $50,000.00 – $70,000.00 per year

Benefits:

• Work from home

Supplementary Pay:

• Performance bonus

Application Question(s):

• Are you available to work Full Time 5 days a week?

Experience:

• Customer service: 2 years (Required)
• Content creation: 2 years (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person