Sales Consultant - Home Buying

Company Description

In 2021, two powerhouses in the Australian mortgage industry, Aussie and Lendi, merged to form Lendi Group. This union is a match made in heaven, because both brands were born as disruptors, driven by a desire to see things done differently for customers and brokers alike.

Since the day we came together, we’ve been dedicated to changing the way Australians experience property lending - for good. Today, we’re the #1 branded retail distributor of home loans in Australia, but this is just the beginning. We’re a brand on a high growth trajectory, committed to helping Australians achieve their property dreams, while supporting our brokers and team members to build successful careers in the process.

Job Description

As a Sales Consultant – Home Buying, you will be responsible for converting inbound leads into paying clients by effectively communicating our value proposition, addressing client concerns, and guiding them through the sales process. Your primary objective is to drive commitment by securing upfront payments, ensuring clients move forward confidently with our buyer’s agent services.
To succeed in this role, you should have a strong background in sales and real estate, be skilled in objection handling and negotiation.

Key Responsibilities

Client Engagement & Lead Conversion

• Proactively engage with potential clients to understand their property goals, challenges, and investment strategies.
• Convert leads into paying customers by effectively presenting the value of our buyer’s agent services and securing commitment through upfront payments.
• Manage client objections confidently and provide tailored solutions to help them take the next step.
• Conduct discovery calls, video consultations, and follow-ups to build rapport and maintain client engagement until closing.

Qualifications

Required:

• Proven experience in sales, preferably in real estate, mortgage broking, financial services, or high-ticket sales.
• Strong ability to close sales and handle objections, with a consultative and customer-first approach.
• Knowledge of the Australian property market, investment principles, and buyer’s agent services.
• Exceptional communication and negotiation skills, with the ability to build trust quickly.
• Self-motivated and results-driven, thriving in a target-based environment.
• Proficiency in CRM tools (Salesforce experience is a plus) and other sales technology.

Preferred:

• Experience working with mortgage brokers, buyer’s agents, or financial advisors.
• Property owner or investor, with firsthand knowledge of the buying process.
• Background in high-performance sales environments, including finance, real estate, or consulting.

Additional Information

Sales Process Execution

• Own the end-to-end sales process, ensuring a seamless experience from initial contact to sign-up.
• Guide clients through the onboarding process, ensuring they understand the next steps and feel confident in their decision.
• Utilise CRM system to manage client interactions, track progress, and manage your sales funnel.
• Work closely with the buyer’s agent team to ensure a smooth transition for clients post-sign-up.

Industry Knowledge & Market Insights

• Stay informed about market trends and property investment strategies to provide relevant advice.
• Maintain a strong understanding of buyer’s agent services and how they compare to traditional real estate buying approaches.
• Ideally, have personal experience as a property owner or investor, or a keen interest in real estate and investment principles.

Some of Our Perks & Benefits

• Competitive Salary Package – Including performance-based incentives.
• Paid Parental Leave – 18-26 weeks for primary carers, up to 4 weeks for secondary carers.
• Loyalty Leave – One extra week of leave after 3 years of service.
• Fast-paced and growing business – Offers accelerated career progression opportunities.
• Diversity & Inclusion Initiatives – Creating an equitable and innovative workplace.
• Regular Social & Networking Events – A vibrant, professional, and fun work culture.
• Ongoing Professional Development – Training and career growth opportunities.