Hickinbotham is a dynamic and diversified private group based in Adelaide. With 70 years of family ownership and a reputation for excellence and innovation, the Group’s interests include SA’s largest residential building and development business, mortgage broking, spirit production and sales, and life sciences.
We are seeking a Sales & Marketing Support to be the driving force behind our sales and lead management. You will be an “A” player, who brings a pragmatic, can-do attitude and excellent interpersonal skills.
We value our high-energy, professional workplace and our commitment to delivering value across the Group’s business units. High performance, accountability, humility, a bias for action and outstanding customer service outcomes are non-negotiable aspect of our culture.
About the Role:
As our Sales & Marketing Support, you will play a vital role in the success of our sales and marketing efforts. You will be responsible for the full lifecycle of leads – from first contact to classification, reporting and feedback. You will also assist with coordinating display home hosts and rostering.
What You Will Be Doing:
- Call and qualify inbound and outbound leads
- Categorise leads by source, quality and sales-readiness
- Track, manage, and report on lead data using CRM and internal systems
- Assist with the scheduling of display hosts across locations
- Ensure hosts are briefed, prepared, and delivering great customer experiences
- Identify trends and offer insights on campaign performance based on lead engagement
As a motivated and driven self-starter, you will have the ability to work with minimal supervision while learning, adapting and thriving in professional, a fast-paced, and demanding environment.
Along with being reliable, loyal and trustworthy, a successful candidate will demonstrate the following attributes:
- Experience in a sales admin, customer service, or a coordination role preferred but not necessary
- Strong phone manner and ability to engage leads with confidence
- CRM/database experience
- A positive, 'can-do' attitude
- Professional presentation
- Focused, driven and motivated
- Highly developed written and verbal communication skills
- Problem-solving and negotiation skills
- The ability to remain calm under pressure
- Have excellent organisational and time management skills
- A high level of motivation and ability to think outside of the square
- The ability to work autonomously and in a team
- Willing and available to work weekends and attend display homes
A rewarding remuneration package is on offer, including a competitive base salary and an attractive commission structure. Your performance will be recognised and rewarded in an environment that values excellence and results.
