Work options:
- Working rights: Must be an Australian Citizen or Australian Permanent Resident
- This will be an Office based role in Canberra, Sydney, Melbourne, Brisbane or Adelaide.
Are you an experienced SAP SuccessFactors professional passionate about delivering top-notch HR technology support?
We’re seeking a skilled SAP SuccessFactors Support Analyst to provide expert technical and functional support across multiple modules, including Employee Central, Performance & Goals, Learning, Cloud for Customer, and Employee Central Service Center.
What You’ll Do:
- Troubleshoot and resolve day-to-day issues ensuring system stability and data integrity
- Configure system settings, workflows, and role-based permissions to optimize HR processes
- Manage integrations with SAP ECC and validate data accuracy across platforms
- Lead testing and release management activities for smooth system updates
- Collaborate with HR and business teams to gather requirements and deliver effective solutions
- Support compliance, reporting, audit activities, and maintain detailed documentation
- Liaise with SAP support and IT teams for escalation and incident resolution
Must have skills and experience:
- Minimum 8 years of hands-on experience with SAP SuccessFactors implementation and support
- Proven expertise with EC, PMGM, Learning, C4C, ECSC modules
- Strong skills in system configuration, integration, and troubleshooting complex technical issues
- Experience managing release cycles, testing, and impact assessments
- Solid reporting and data validation capabilities supporting audit and compliance needs
- Excellent communication and stakeholder engagement skills
- Knowledge of GDPR, data security, and audit compliance standards
Why Join Us?
Be part of a dynamic team driving continuous improvement in HR technology. Your expertise will empower business users and ensure smooth, secure HR operations. Competitive salary, ongoing training, and career growth opportunities await!
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