As a Customer-Focused Security Officer, you'll be crucial in protecting our clients' assets and properties while providing outstanding customer service.
This role is night shift across a 7 day rotating roster.
Your responsibilities will include patrolling assigned areas, managing incidents, and interacting with clients and visitors to ensure a secure and welcoming environment. This role demands excellent communication skills, meticulous attention to detail, and a commitment to surpassing customer expectations.
Responsibilities and duties include:
- Conduct regular foot patrols to ensure safety and security, requiring physical stamina and vigilance.
- Delivering excellent service performance standards whilst developing. operational efficiencies and improve performance
- Responding to workplace emergencies
- Site safety inspections and protecting users from security related risks
- Manage incidents to achieve the best possible outcomes
- Reduce risk and increase safety
- Responding to alarm activations
- Managing access control systems
- Maintaining data and security records including communication logs and comprehensive reports
Essential Criteria:
- NSW Security Licence 1A
- Ability to work a night shift, rotating roster across 7 Days
- Responsible Service of Alcohol (RSA) Competency Card (current)
- First Aid and CPR (current)
- Excellent customer service skills
- Superior communication skills (both written and verbal)
- Exceptional personal presentation
- Reliability and punctuality
What ACESGroup has to offer:
- Training and upskilling (internal Registered Training Organisation)
- Paid meal breaks
- Uniform provided
- Mentorship Program
- Superior career pathways and opportunities
- Amazing workplaces (Sydney's best locations)
- Convenient sites / locations
- Successful growing company with diverse opportunities
- Attractive conditions
About us:
ACESGroup are a leading national provider of security services to a large portfolio of public and private facilities. We are an established, respected and reputable business with more than 40 years’ experience partnering to provide security services to a diverse range of industries and facilities.
Our team members keep people and places safe in commercial facilities, public precincts, aviation facilities, education institutes, hospitals, parklands, technology precincts and major sporting & entertainment venues.
At ACESGroup, we aim to be the industry leader where we don’t just offer jobs, we offer long term careers.
How to apply:
If you are ready to join a dynamic team with a company that truly values your contribution, then APPLY NOW! You can also get in touch for a confidential chat with our Recruitment Team on (02) 96997711.
ACESGroup is the 2022 and 2023 recipient of the Australian Security Industry Awards for Excellence in Gender Diversity!
ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ACESGroup do not accept referrals from recruitment agencies.
ABN: 16 002 990 794 | ACN: 002 990 794 | M/L: 404776913 | ASIAL Member: 003749 | RTO: 90024 | VIC: PSBL 813-398-30S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.
Job Type: Full-time
Pay: From $35.78 per hour
Benefits:
- Employee mentoring program
- Professional development assistance
- Referral program
Schedule:
- 12 hour shift
Work Location: In person
