Job Description
Senior Assistant Manager | Gold Coast North | Dream big with us!
We’re looking for senior leaders who can help run a shift like clockwork, keep the team sharp, and make the guest experience top notch every time. As a Senior Assistant Manager with ALH, you’ll be the right hand to the Venue Manager, trusted to take the reins, make the calls, and keep the place humming.
This isn’t just about pouring beers and calling orders. You’ll be managing operations across bar, bistro, and gaming, leading and coaching the crew, and keeping service standards high, even on the busiest nights. You’ll know how to balance the books, juggle rosters, and still have time for a laugh with the locals.
We want people who are confident under pressure, quick to solve problems, and proud to set the tone for the shift. A solid hospo background is essential, but it’s your leadership and people skills that will make you stand out.
In return, you’ll score a competitive salary, career progression with ALH, a supportive leadership team, and the satisfaction of running a venue that the locals love!
A day in the life of an Senior Assistant Manager:
- Motivate and inspire the team to deliver a genuine and ‘local’ guest experience
- Champion team coaching and mentoring, Guest and Team initiatives and day to day pub operations
- Proactively activate local events and support the Venue Manager to develop & drive marketing initiatives
- Build a responsible service culture that is centred around fun, passion and authenticity, encouraging your team and guests to come as they are!
Qualifications
About you:
- You have great hospitality leadership and operational experience with positivity and enthusiasm to thrive in a fast-paced environment
- You have contagious passion when it comes to the guest experience and to inspire, coach and develop your team
- You hold current industry RSA and RSG qualifications as per state requirements
- RMLV
- You’ll be yourself and to come as you are - ALH is known for its people!
The benefits are good too!
- An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W
- As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big
- Find out more about our range of benefits and discounts here
If this gig excites you - and you’re close-enough on the requirements - go on, throw your hat in the ring!
In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.
Additional Information
We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup
You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au
Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
