1. We exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of care2. We believe in technology as an enabler3. We’re driven by helping customers attain better outcomes
This position is part of the Mable team.
About Mable
Mable is one of Australia's leading and fastest-growing healthtech platforms. As a purpose-driven company, we are where thousands of people with disability and older Australians have connected with independent support workers of their choosing and on terms that suit them.
With more than 25 million hours of support facilitated since 2014, it's no wonder we have been recognised on the AFR's Top 100, Deloitte Tech Fast 50, were previously awarded Australian Growth & Technology Growth Company of the Year.
By working at Mable, you will join a high productivity and dynamic team environment, leading to meaningful change in Australia's care and support sectors.
To find out more, visit https://mable.com.au/
About the role
As our new Senior Analyst, Data & Insights, you’ll have full ownership of greenfield data and insights for a high-impact, fast-growing part of our business. This isn’t just another analytics role — it’s your chance to shape strategy, partner across functions, and unlock the stories behind the numbers that fuel real-world change.
What you'll be doing:
- Be the analytical engine supporting our Leap in! business— structure complex business problems, analyse the data, and deliver clear, actionable recommendations.
- Lead deep-dive explorations into our product and customer data to uncover the "what," "why," and "what next."
- Own and build dashboards and performance tracking tools that bring our business metrics to life.
- Collaborate closely with product, growth, engineering, operations, and UX teams to influence decisions at every level.
- Champion experimentation — support A/B and multivariate testing to guide smarter product decisions.
- Be the guardian of our data quality — ensure accuracy, troubleshoot tracking issues, and work with data engineers to maintain a clean and trusted data ecosystem.
- Translate insights into compelling stories for non-technical audiences, including exec-level stakeholders.
About you:
- 3+ years of experience turning data into strategy through thoughtful analysis and clear communication.
- Well developed stakeholder management and business partnering skills.
- Advanced SQL and Tableau (or similar) skills to manipulate data and craft compelling visualisations.
- The ability to collaborate across multiple teams and keep insights practical, not just theoretical.
- Confidence writing reports and presenting to senior leadership.
- A bias for action, a sharp analytical mind, and a drive to make sense of ambiguity.
We’re Switched On 💡We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our benefits
Power your career ⚡️Learn from industry experts, experienced leaders, and on-the-job opportunities.
Access parental leave 👶Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. Work with flexibility 🏠We’re a hybrid workplace, balancing time in the office with remote work.
Flexi Leave Days 🌴Get one extra paid leave day per quarter for what makes you happy.
Take a floating public holiday 🫶🏾Acknowledge a significant day your way with family and friends.
Be rewarded 🏆Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
We are one
As an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity. Aboriginal and Torres Strait Islander people are encouraged to apply.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes,’ we strongly encourage you to apply nonetheless. We value diversity in experience, and you might just bring something we are looking for to our organisation!
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