Help people create their tomorrow, while you create yours
We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 175 years.
If we do our job well, we genuinely add to the prosperity of our country and its people.
How will you make an impact
The Customer Success & Protection division delivers Risk and Shared services to all AMP Bank product tribes, along with Customer Protection functions to all AMP Group entities efficiently and effectively. This strategic leadership role is responsible for overseeing the Financial Crime Intelligence & Prevention teams (Both within AMP and through Partners), and driving the strategic direction of AMP financial crime prevention initiatives.
- Lead the strategic development, planning and execution of financial crime prevention programs, interrogating advanced technology and being accountable for review and enhancing data analytics to improve risk performance and reduce false positives
- Own the end-to-end strategy for AML/CTF operations including transaction monitoring, watch list screening, investigations and enhance due diligence along with the execution of these experiences
- Drive innovation in sanctions screening and FATCA compliance through strategic partnerships and technology adoption, ensuring that we have a strong technology and automation focus
- Develop and implement a strategic roadmap for detection and response, including escalation protocols and regulatory reporting.
- Build and maintain strategic partnerships with law enforcement, regulatory bodies, and financial institutions.
- Oversee the development of strategic metrics and reporting frameworks to measure operational effectiveness and compliance.
- Serve as a strategic leader within the Customer Protections leadership team, Inspire and lead a high-performing team of analysts and operational leaders across AMP and offshore partners.
What you will bring to the role
- Significant experience and a proven track record in strategy and delivery role within a financial services environment
- Deep understanding of financial crime risk management, regulatory frameworks, and industry trends
- Strong stakeholder influencing/engagement and partnership development skills
- A working knowledge of common law as it relates to fraud and financial crime related activities is desirable
- Demonstrated leadership skills or management / supervisory experience
Why we think you’ll love working at AMP
Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.
We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work.
In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work.
Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have.
We believe in the power of inclusion and diversity
We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged but also leads to better connections with our customers.
We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process.
We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.
Ready to create your tomorrow?
If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.
Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.
Looking forward to meeting you.
