Senior Manager - Operational Risk

Company Description

• Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people 
• Be part of a team that invests in your growth 
• Take your career further than you ever imagined 

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Dai-ichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

Job Description

As the Senior Manager Operational Risk, you will oversee and challenge first-line risk management activities, partnering with business and functional teams to identify, assess, and mitigate operational risks. The role involves enhancing risk policies and procedures, leading deep dives into risk and control practices, and presenting insights and recommendations to senior leaders. You’ll also build strong stakeholder relationships and contribute as an individual expert in Risk Management or Compliance. 

In this role you will:

• Deliver high quality and commercially conscious risk advice that influences decision making. 
• Advise on the development and implementation of new risk management practices. 
• Support Line 1 and Line 2 in the business to effectively manage delivered risk associated with strategic change initiatives. 
• Lead risk and control deep dives that provide insights as well as commercially viable and practical recommendations. 
• Produce high quality and timely risk reports capturing deep and actionable insights for senior management.   
• Monitor developments in relevant professional fields and act as a source of technical guidance to resolve escalated problems and provide advice on the business impact of Risk Management and Compliance requirements. 

Qualifications

• Significant experience (8+years) in a Risk Management role within a financial services organisation.
• Deep experience planning and executing targeted risk and control reviews.
• Proven success in developing, implementing and maintaining appropriate risk frameworks, policies, standards and procedures.
• Proven ability to draw risk insights from integrated risk profiling and process mapping initiatives.
• Demonstrated ability to produce high quality written risk reports and confidently present key messages to senior stakeholders via risk forums.
• Ability to assimilate external analysis and trend data and apply it to the control optimisation landscape in TAL incorporating a fit for purpose approach to ongoing maintenance of TAL frameworks.
• Demonstrated ability to translate the risk management expectations relevant to the portfolio

Additional Information

TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be: 

• An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index 
• Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change 
• Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
• We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community. 
• Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.

You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.  

As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks. 

#LI-Hybrid  

Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.

If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.