Senior Sales Operations Analyst

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Senior Sales Operations Analyst, APAC
Location: Sydney, Australia (Hybrid; 3 days in office)
Team: Go-to-Market Operations (GTM Ops) – APAC Sales Operations

About the Team

Sales Operations is a core pillar of Klaviyo’s global Go-to-Market Operations function. We design, build, and maintain the systems, processes, and insights our customer-facing teams rely on to accelerate revenue. In APAC, we partner closely with Sales, Partnerships, Marketing and Customer Success to achieve our revenue targets for the region by providing fact-based insights and recommendations. As Klaviyo continues its rapid expansion across the region and expands into new markets the APAC Sales Ops team plays a critical role in driving consistent forecasting, pipeline management, territory management, and operational rigor.

About the Role

As the Senior Sales Operations Analyst for APAC, you will own the analytics, processes, and reporting that empower our sales teams to exceed revenue targets. You’ll join at an inflection point—helping to build scalable frameworks in a hyper-growth environment, while shaping the future of the APAC organization. You are a hands-on analyst with an ability to distill complex data from Salesforce, Tableau and SQL into actionable insights. You thrive under tight deadlines, can juggle conflicting priorities, and are energized by partnering cross-functionally and working with colleagues in different regions to solve complex problems. Reporting to the Sales Operations Director (APAC), you will:

• Serve as the primary SalesOps business partner for Sales Directors and Sales Managers.
  
  
• Design and optimize territory models and coverage plans to support sellers across all market segments and sub-regions.
  
  
• Own regional management reporting including the weekly sales forecast
  
  
• Provide ad hoc analysis for management
  
  
• Build Salesforce dashboards and ad hoc analyses that track key sales metrics and support sales play execution.

What We’re Looking For

• Minimum 3 Years of Relevant Experience:
  
  
• Proven track record in Sales Operations, Revenue Operations, RevOps, or management consulting—ideally within a high-growth B2B or SaaS environment.
  
  
• Advanced Analytics & Technical Skills:
  
  
• Proficiency modeling in Excel or Google Sheets
  
  
• Proficiency with Salesforce or similar CMRs, with the ability to create reports and  dashboards
  
  
• Proficiency in SQL, with the ability to extract, transform and analyze data
  
  
• Business Acumen & Strategic Mindset:
  
  
• Comfortable translating raw data into concise, actionable recommendations that move the needle on revenue.
  
  
• Experience working with and empathy for commercial leadership
  
  
• Ability to balance “big picture” (long-term scalability) with “detail orientation” (data integrity, report accuracy).
  
  
• Strong Communication & Stakeholder Management:
  
  
• Excellent verbal and written communication—able to present complex analyses to senior executives
  
  
• Demonstrated ability to influence leaders and peers without direct authority
  
  
• Skilled in building remote relationships across multiple time zones
  
  
• Project Management & Execution:
  
  
• Highly organized self-starter with a bias for action—able to manage multiple initiatives and tight deadlines in a fast-paced environment.
  
  
• Experience with cross-functional projects from scoping through delivery, with clear documentation and status updates.
  
  
• Education & Certifications:
  

Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field (or equivalent experience).

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards - Global Benefits to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE  range for your preferred location during the hiring process.

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.