The Opportunity
Ramsay Health Care is seeking a Service Line Director to lead the design and implementation of the cardiac service line strategy, aimed at improving patient and doctor experience while growing the contribution of cardiac services within Ramsay Health Care Australia. This pivotal role will work closely with the GM – Integrated Care & Service Development to shape and execute a forward-looking strategy for cardiac care, ensuring Ramsay remains at the forefront of clinical excellence and innovation. The successful candidate will play a hands-on role, collaborating across the business to deliver strategic initiatives that enhance service quality, strengthen partnerships, and drive sustainable growth. This is a unique opportunity to make a lasting impact on the future of cardiac services in Australia, helping to deliver world-class care to our patients and doctors.
Your day-to-day responsibilities will involve, but are not limited to:
- Conducting horizon scanning to identify innovative solutions, emerging trends, and their implications for Ramsay.
- Leading the development of the cardiac service line strategy.
- Overseeing and driving the implementation of key strategic projects.
- Representing Ramsay’s interests and building strong partnerships with external organisations, such as research institutions and third-sector partners.
- Partnering with internal stakeholders to ensure the successful delivery of key initiatives (e.g. Ramsay Hospitals and Health Services)
What You’ll Bring
- Proven experience in a complex healthcare environment, with a deep understanding of private healthcare and cardiac services in Australia.
- Strong program leadership capability, with a track record of innovative thinking, effective problem-solving, and balancing present and future priorities.
- Adaptable and comfortable working in dynamic, rapidly changing, and ambiguous environments.
- Demonstrated success in overseeing and delivering complex programs of work.
- Skilled in facilitating cross-functional teams and coordinating across business groups, with the ability to positively influence diverse stakeholders without direct authority.
- Exceptional written communication skills, complemented by strong presentation and public speaking abilities.
Desirable
- Experience in health service design and implementation.
- In-depth understanding of clinical trends in cardiac care, particularly within the private sector.
- Strong analytical skills, with solid financial and commercial acumen.
Benefits
- Compelling salary and an extensive benefits package that recognise and reward your valuable contributions while supporting your overall well-being.
- Enhance your career opportunities through a wealth of professional development initiatives and clearly defined pathways for advancement, empowering you to realise your full potential within our organisation.
- Enjoy access to a premier rewards platform that offers exceptional discounts and privileges from renowned retailers, enriching your lifestyle both personally and professionally.
- Embrace the opportunity to drive transformative change in the delivery of high-quality healthcare services, making a significant contribution to the evolution of our industry for the better.
About Ramsay Health Care
Founded in Australia in 1964, Ramsay Health Care is the nation's largest private hospital operator and a leader in global healthcare excellence. With 73 state-of-the-art hospitals and surgery centres, we serve over 1.1 million patients annually, supported by a team of more than 30,000 professionals across Australia. Our ethos, “People Caring for People,” reflects our commitment to exceptional patient care, strong relationships, continuous improvement, and sustainable growth. In addition to our extensive hospital network, we operate two public facilities, including Joondalup Health Campus, and a community pharmacy network of over 35 locations. Through our culture, “The Ramsay Way,” we prioritise our people and foster a collaborative environment that empowers employees to deliver outstanding outcomes for patients and communities alike.
To Apply
To apply, please submit your CV, ensuring it highlights your relevant experience and skills in line with the criteria outlined above. Applications close on Monday 1st September 2025. For any enquiries about the role, please contact Jonny Cotton, General Manager – Service Development & Integrated Care, via email at [email protected]. Ramsay Health Care is committed to child safety. You can read more about our commitment in our Code of Conduct, available at www.ramsayhealth.com.
