Department: National Business Centre
Division: Australia Commercial
Location: Carindale
About Us
If you’re looking for more satisfaction from your commercial banking career, you need to be looking at ANZ. Because for us, commercial banking is about relationships. It’s how we give our customers the tailored support they rely on, whether starting, running or growing their business. And it’s how our bankers share in more of the passion and success of their customers.
About the Role
Our Small Business Specialists are based in ANZ branches and provide full lending and working capital solutions to new and existing business customers. They also engage existing customers by making outbound calls, to identity and support additional needs.
Collaborating with product partners and other team members, Small Business Specialists ensure appropriate lending and working capital solutions are provided to fulfil customer needs.
This role leads to many career pathways within commercial banking and across the rest of ANZ. Whichever pathway is right for you, there are inspiring leaders and tailored learning opportunities to give you the skills and accreditation you need to go after it.
Role Type: Permanent
Role Location: Shop 1095/1151 Creek Rd Carindale Qld 4152
Work Hours: Full-time
What will your day look like?
Meeting a broad range of business customers in the branch to understand their business banking needs
Phoning existing customers to understand if they have additional banking needs
Collaborating with product partners and other stakeholders to fulfil customer needs
Acting in the best interest of the customer to support their business needs with suitable products and services
Building relationships with the local community to drive commercial value.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Ability to build and maintain strong internal and external networks
Ability to meet and exceed performance targets
Ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors (the 5Cs of credit)
Knowledge of small business operations, lending and transaction banking and working capital solutions
Knowledge of financial terminology, financial statements (such as Profit and Loss, balance sheets and cashflow statements) to evaluate the impact of a business decision
Knowledge of lending and cashflow needs and solutions
Ability to manage multiple tasks and keep track of customer documentation, banking transactions, and internal communications.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
. You can apply for this role by visiting ANZ Careers and searching for reference number 98637 .
Job Posting End Date
23/06/2025 , 11.59pm, (Melbourne Australia)
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