• Design and implement new customer solutions
• Burnley location – hybrid working model
• Be part of a close knit team
OUR STORY
FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.
THE OPPORTUNITY
We are looking for an experienced Solution Analyst to join our Software and Professional Services team based in Burnley, Melbourne.
Reporting to the Graphic Communications (GC) Professional Services Manager, your key focus will be to design and implement high quality customer solutions, through understanding customer’s business challenges and needs to help interpret and develop solutions.
Key Responsibilities:
• Design and development of customer solutions and workflows, including the identification and documentation of opportunities, risks and challenges
• Definition and management of project deliverables
• Collaboration with key internal and external stakeholders, such as Sales and Operations teams, and 3rd party solution partners and software vendors to co-develop solutions
• Management of customer negotiations and escalations
• Development and presentation of hardware and software training to customers
Skills & Qualifications
• Proven track record in successful project based service delivery, supported by Tertiary qualifications in IT/Computer Science
• Ability to interpret customer requirements into successful solutions
• Solid Object Oriented coding and development experience
• Knowledge of Adobe Creative Cloud suite of applications, PDF technologies and Workflow Automation
• Understanding of pre-press processes and/or experience delivering projects within the printing industry would be highly regarded
• Superior documentation skills, including producing Statements of Work, business cases, training materials and project reporting
• Relevant Project Management, Lean/Six Sigma and MCP/CNNA qualifications would be highly regarded
BENEFITS:
• In house training and development and Generous Educational Assistance policy.
• Diverse Career Development opportunities.
• Employee Discounts through our “Gold Pass” rewards platform.
• Income Protection and Life Insurance.
• Salary Packaging & Novated Leasing available.
OUR COMMITMENT
Diversity & Inclusion
Respecting diversity is the foundation of everything that we do at FBAU.
This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.
We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.
Vaccination Policy
The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU.
If this sounds like the role for you, please click the below “Apply Now” button and kickstart your application.
For further info you can also contact our Talent Acquisition team at [email protected].
