As a Customer Service Consultant, you will handle phone interactions with our existing customers, ensuring they receive the highest quality of service throughout their customer journey. A key focus of this role involves focusing on customer retention, where your negotiation skills and resilience will be essential. You'll be expected to proactively address and manage customer concerns, with an emphasis on retaining their loyalty even in challenging situations.
As a Customer Service Consultant, you will handle phone interactions with our existing customers, ensuring they receive the highest quality of service throughout their customer journey. A key focus of this role involves focusing on customer retention, where your negotiation skills and resilience will be essential. You'll be expected to proactively address and manage customer concerns, with an emphasis on retaining their loyalty even in challenging situations.
As a Customer Service Consultant, you will handle phone interactions with our existing customers, ensuring they receive the highest quality of service throughout their customer journey. A key focus of this role involves focusing on customer retention, where your negotiation skills and resilience will be essential. You'll be expected to proactively address and manage customer concerns, with an emphasis on retaining their loyalty even in challenging situations.
