Job Title: Store Manager
Company: QE Foodstores
Location: Sydney, Australia
Full time position
Salary range: $85,000 - $95,000 plus super
About the Role:
As a Store Manager, you are required to oversee all services to ensure that business needs are being met. You are responsible for the overall accountability of the company’s business requirements, playing a key role in supporting the daily operations of QE Foodstores while also engaging directly with clients.
Key Responsibilities:
- Stock management - ensuring availability of stock, placing orders, controlling wastage and stock turnover.
- Develop process improvements to maximize sales and profitability.
- Oversee product displays to ensure they are attractive, strategically placed, and in line with promotional campaigns.
- Selling and direct marketing of products to customers.
- Managing service staff to ensure desired customer satisfaction levels are met.
- Set reportable metrics to measure and maintain performance and health of the store
- Identify opportunities for business growth, whether through store expansion, product range diversification, or market expansion.
- Providing direction, feedback, and performance reviews to staff
- Assist in recruiting and training staff on assigned responsibilities
- Liaising with staff members to determine correct responses to issues.
- Educate staff on OHS responsibilities
- Report to CEO the monthly Risk Impact Assessments including their effects and the scope of the report
- Manage all external service providers and review yearly contracts as needed to be able to maximize profitability
- Understand how to make changes to the company knowledge base to anticipate the needs of your team
- Develop a standard operating procedure handbook and a marketable service catalogue for customers
Skills, experience and qualifications required:
- Bachelor’s degree in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience.
- Strong communication skills and adept problem solvers.
- Working knowledge of Windows computers, essential programs, and performance metrics applications
- Enterprise Agreement (EA) knowledge to guarantee proper and professional support parameters
- Set reportable metrics to measure and maintain performance and health of the company's service department
- Demonstrated ability and proven track record of effective marketing campaigns and employee management
About QE Foodstores:
We are an independent Australian family-owned business dedicated to giving our customers a quality shopping experience at all our 11 stores. The customer is at the heart of everything we do – every day. We know our community have busy lives and want to access nourishing fresh food every day.
Apply Now!