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Store Manager

QE Foodstores
$85,000 - $95,000 a year
New South Wales
Full time
3 weeks ago

Job Title: Store Manager

Company: QE Foodstores

Location: Sydney, Australia

Full time position

Salary range: $85,000 - $95,000 plus super

About the Role:

As a Store Manager, you are required to oversee all services to ensure that business needs are being met. You are responsible for the overall accountability of the company’s business requirements, playing a key role in supporting the daily operations of QE Foodstores while also engaging directly with clients.

Key Responsibilities:

  • Stock management - ensuring availability of stock, placing orders, controlling wastage and stock turnover.
  • Develop process improvements to maximize sales and profitability.
  • Oversee product displays to ensure they are attractive, strategically placed, and in line with promotional campaigns.
  • Selling and direct marketing of products to customers.
  • Managing service staff to ensure desired customer satisfaction levels are met.
  • Set reportable metrics to measure and maintain performance and health of the store
  • Identify opportunities for business growth, whether through store expansion, product range diversification, or market expansion.
  • Providing direction, feedback, and performance reviews to staff
  • Assist in recruiting and training staff on assigned responsibilities
  • Liaising with staff members to determine correct responses to issues.
  • Educate staff on OHS responsibilities
  • Report to CEO the monthly Risk Impact Assessments including their effects and the scope of the report
  • Manage all external service providers and review yearly contracts as needed to be able to maximize profitability
  • Understand how to make changes to the company knowledge base to anticipate the needs of your team
  • Develop a standard operating procedure handbook and a marketable service catalogue for customers

Skills, experience and qualifications required:

  • Bachelor’s degree in a relevant subject plus at least one year of relevant work experience or three years of relevant work experience.
  • Strong communication skills and adept problem solvers.
  • Working knowledge of Windows computers, essential programs, and performance metrics applications
  • Enterprise Agreement (EA) knowledge to guarantee proper and professional support parameters
  • Set reportable metrics to measure and maintain performance and health of the company's service department
  • Demonstrated ability and proven track record of effective marketing campaigns and employee management

About QE Foodstores:

We are an independent Australian family-owned business dedicated to giving our customers a quality shopping experience at all our 11 stores. The customer is at the heart of everything we do – every day. We know our community have busy lives and want to access nourishing fresh food every day.

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