The Student Transactions Team is the custodian of content relating to current and future student admissions, assessments, student records, fees and scholarships. Any changes to processes impacting information are managed by the team and are in accordance with University rules and legislation. The team is responsible for answering all related Tier 3 enquiries including developing communications content and gaining the appropriate approvals and keeping all student information up-to-date and informing other teams across the University as required. The team maintains relationships with Schools and Service Centres to ensure information is provided accurately, promptly and efficiently.

The role is responsible for assessing domestic admission applications, processing applications for credit and recognition of prior learning, data entry, international related admission tasks, contributing towards process improvements and handling complex email and phone enquiries.

Key Criteria

The successful candidate will have:
Experience working in a busy, high volume transactional administrative workplace
Ability to thrive in a fast-changing work environment with competing priorities
Demonstrated ability to analyse and solve problems under pressure
A sound level of communication and interpersonal skills, whilst working efficiently and autonomously

You will also demonstrate personal attributes that are congruent with the University’s values of Integrity, Respect, Rational Inquiry, Personal Excellence, and Courage.

Benefits & Remuneration
This full time or part time, fixed term position attracts remuneration of $74,435 to $79,279 plus 17% University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit our website Employment Opportunities Overview.

Contact
Interested applicants are welcome to contact: Tanysha Jones ( [email protected] ) for more information.

How to Apply
Please upload your resume along with a statement addressing the Key Criteria listed above.

Closing Date:
Applications close on Sunday, 15th June, 2025 at 11:30pm AWST.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

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Student Transactions Officer

Student Transactions Officer