Make a Splash at Rackley Smithfield – Swim Teaching Meets Leadership & Service!
Are you a confident Swim Teacher who’s ready to do more than just teach? Do you enjoy working with families, leading people, and delivering outstanding customer service? We’re looking for passionate individuals ready to make an impact both in the pool and at the front desk.
This is a dual-role opportunity at Rackley Smithfield in Sydney, ideal for those who love teaching and also want to develop or apply customer service and team leadership skills. Whether you’re experienced or just starting out, if you bring energy, reliability, and a team-focused attitude – we want to hear from you!
Why Join Us?
- Variety in Your Week – Work across swim teaching, customer service and team leader shifts
- Growth Pathways – Leadership training and development available for the right candidate
- Flexible Shifts – afternoon and weekend shifts available (shifts are from 3-5 hours)
- Support to Train – 20% discount on swim teaching qualifications and paid onboarding
- Be Part of a Team – We value collaboration, positivity, and professional growth
What We’re Looking For
- Qualified Swim Teachers (or those willing to train)
- Great communication and a friendly, customer-focused attitude
- Experience or interest in customer service / front-of-house operations
- Ability to lead a shift or step up as Team Leader when required
- Confident multitasker who thrives in a busy environment
- Current Working with Children Check (NSW)
- Current CPR (or willingness to obtain)
In This Role, You Will:
- Deliver fun, safe and engaging swim lessons for all ages
- Welcome families and handle customer enquiries at reception
- Support shift operations, staff coordination, and facility standards
- Bring a positive, solutions-focused approach to every interaction
About Us
City Venue Management (CVM) operates aquatic and fitness facilities across Queensland and New South Wales — with 41 venues and growing. At Rackley Swimming, we pride ourselves on our vibrant, inclusive team culture, where we support each other and celebrate success.
Our purpose? Creating experiences that delight and engage.
Our Child Safety Commitment
CVM is committed to child safety and wellbeing. We ensure all team members are trained, supported, and empowered to uphold the highest standards in child safeguarding.
Ready to Dive In?
If you're passionate about aquatics and excited by a varied role that blends teaching, leadership, and customer service — apply now and join a team where your skills can grow and your energy makes a real difference.