Overview
Work Type: Fixed-term - Full-time
Salary: $97,955 - $111,142
Grade: VPS 4
Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/SSR/1881410
The SSR is a statutory authority established under the Act. The SSR is committed to strengthening protections and rights of vulnerable Victorians accessing social services. The Act creates the Scheme aimed at keeping Victoria's social service users safe from harms such as abuse and neglect.
The purpose of the Scheme is to:
The Systems Analyst plays a key role in supporting the Social Services Regulator (SSR) towards data driven decision making and the delivery of robust systems, enabling our strategic direction and operational service delivery priorities.
The purpose of the Scheme is to:
- support the safe delivery of social services
- establish a new set of Social Service Standards for all service providers
- ensure service providers understand their role in protecting service users' rights
- clarify roles and responsibilities of service providers
- grant the SSR monitoring and enforcement powers to address harm risks
- enhance information sharing between regulators to identify and respond to harm risks
- replace the framework previously managed by the Human Services Regulator.
THE ROLE
The Systems Analyst plays a key role in supporting the Social Services Regulator (SSR) towards data driven decision making and the delivery of robust systems, enabling our strategic direction and operational service delivery priorities.
SSR uses a risk-based intelligence led approach to protect the safety and rights of children, young people and adults experiencing vulnerability. The Systems Analyst will be responsible for improving data quality and systems processes of all our core applications.
This role is fast paced, requires strong attention to detail and forms part of the larger Business Transformation and Corporate Services branch (BTCS) and will contribute to key functions designed to:
- Design new systems or modify existing systems to meet business requirements, translating business needs into technical specifications.
- Troubleshoot technical issues related to SSR core systems
- Ensure systems are efficient, reliable, meet expectations and are secure
- Assist with drafting and formatting of ICT documentation
- Meet with project stakeholders to assess their needs and define system requirements, acceptance criteria and timelines
- Coordinate the delivery of training and information sessions for ICT projects and systems
ACCOUNTABILITIES INCLUDE
- Provide advice and input related to data and systems issues
- Administer user access to SSR's systems and provide technical support for users as required
- Perform regular access audits to ensure appropriate off boarding of users
- Analyse and provide advice on the quality, accuracy and relevance of data
- Develop data entry guidelines to support high quality data
- Contribute to the development of work instructions that include ICT system related tasks
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please contact SSR HR at [email protected].
Please apply to submit your interest in this position.
Applications close Tuesday 9 September 2025 at 11.59pm
Posted
26 August 2025
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