Reporting to the Technology Planning Supervisor, the Technology Parts and Repairs Coordinator will join on a Full-Time basis at our Perth Airport Branch. This role involves coordinating the end-to-end repair process for Technology Components, including receival, assessment, quoting, and purchase order management. It involves tracking and communicating repair status, managing work orders and invoicing, and supporting the staging and dispatch of parts for Technology Installations.
What You’ll Do:
- Oversee the Technology Component Repair (TCR) process, ensuring efficient turnaround times within your span of control.
- Adhere to established guidelines for customer communication and feedback throughout the TCR process.
- Provide support to the Technology WIP Coordinator to enhance warehousing and staging efficiencies.
- Manage the full TCR work order cycle, including follow-up on purchasing documentation and timely closeout of WIP.
- Monitor and report on the status of all TCRs from initial receipt through to final dispatch to clients.
Skills & Experience:
- Ability to work successfully within a team, autonomously and with multiple stakeholder groups.
- Excellent communication skills (written, verbal and interpersonal).
- High level attention to detail
- Proven ability to manage time effectively
- Minimum 3 year’s stores / warehouse receivals, processing and dispatch experience (desired)
- Forklift License (Desired)
Our Benefits inclusive of but not limited to:
- Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.
Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.
At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number: 4508
