Theatre and Events Assistant

• Flexible casual hours to suit your lifestyle
• Supportive and friendly team environment
• Opportunity for applicants of all ages to apply

Theatre and Events Assistant
Casual

Our Council
Hinchinbrook Shire Council is proud to be one of the largest employers in the region, with a diverse team of around 200 people working across technical, administrative, operational, and senior management roles. We’re committed to creating a fair, flexible, and supportive workplace where our staff can thrive while enjoying the unique attractions and vibrant community life of Hinchinbrook. With benefits such as a nine-day fortnight for most roles, generous superannuation, and leave entitlements, we offer opportunities to grow your career while embracing the lifestyle you love. By joining us, you’ll be part of an organisation that values its people, promotes collaboration, and strives to make a lasting, positive impact on the Hinchinbrook community.

What Council Offers

• Casual hours
• Training provided
• Employee Assistance Program (EAP)
• Accredited Mental Health First Aid Officers
• Annual Flu vaccinations + Skin Checks
• Uniforms & PPE supplied

The Opportunity
This exciting opportunity to join the Council as a Theatre and Events Assistant, will allow you to demonstrate your ability to showcase your excellent customer service skills. This role has a strong focus on community engagement, supporting the delivery of events and working effectively as a team to achieve positive outcomes for the Council and our local community.

Key Responsibilities

• Carrying out of Theatre front-of-house duties, which may include
• Welcoming patrons to the Theatre;
• Event ticket sales;
• Stage door attendant;
• Bar attendant;
• Providing ushering services for events checking patron tickets and directing patrons to their seats;
• Assisting with solving any ticketing issues that may arise;
• Supervising theatre entry for late comers;
• Assisting with evacuation of patrons in the event of an emergency;
• Customer servicing at the candy bar;
• General cleaning duties.
• Assist with the preparation and delivery of events as instructed and under supervision across Council; and
• Work as an effective team member, supporting your supervisor and assisting volunteers and other team members

See the Position Description for a more extensive list of key responsibilities.

Our Ideal Candidate

We are looking for a reliable, motivated and enthusiastic candidate that takes pride in providing excellent customer service across various settings. They possess the ability to follow directions, take initiative with completing job tasks and works well in a team environment. Experience working in a customer service or events roles would be highly regard.

Key Selection Criteria
If our values resonate with you ‘Opportunity, Respect, Strength and Accountability’ and you possess the following qualifications and experience, read below about how to apply:

• Sound level of communication and interpersonal skills suited to a customer service environment;
• Sound ability with the use of Microsoft Word and adaptability to learn new systems;
• Ability to manage challenging customer interactions with professionalism;
• Adaptable to various tasks with a readiness to take on diverse tasks;
• Flexibility to work outside normal business hours is essential;
• Ability to work with children, including the ability to obtain and maintain a current Working with Children Blue Card (mandatory);
• Current Queensland ‘C’ Class Drivers Licence (minimum P1; and
• Responsible Service of Alcohol Certificate or willingness to obtain (highly desirable)

General Salary Information
This position is classified under the Hinchinbrook Shire Council Local Government Officers (Stream B) Certified Agreement.

Salary range (age dependent) $20.09 to $36.54 per hour (inclusive of casual loading) + applicable shifts penalties.

The Selection Process
We welcome candidates to inform us of any adjustments they may need to ensure a supportive and inclusive recruitment experience and workplace environment. Hinchinbrook Shire Council is an equal opportunity employer, and we encourage Aboriginal and/or Torres Strait Islander people and disadvantaged job seekers to apply.

Celebrating the rich diversity of our community, we are dedicated to attracting and employing people who reflect the community we serve. We value and respect the unique contributions of our employees and are committed to fostering an inclusive and safe workplace where everyone is supported to reach their full potential.

Please note that only individuals with the right to work in Australia are eligible to apply. As part of the recruitment process, the preferred candidate will need to undertake a National Police Check and pre-employment medical assessments, which may include drug and alcohol testing, to confirm their ability to meet the role's inherent requirements.

How to Apply
To apply, submit your application online by clicking 'Apply For Job' and follow the steps. Please provide:
Applications close on ‘Tuesday 26 August 2025 at 5pm AEST’

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.

For More Information:
Thank you for your consideration and interest in this position. For a confidential discussion, contact Renee Poppi on 07 4776 4789.