Remuneration: $72,285.58 - $73,940.16 p.a + Superannuation + Salary packaging
Employment Type: Permanent Full Time and Temporary Full Time to June 2026
Position Classification: Administration Officer Level 4
Hours Per Week: 38hrs/week
Location: 1 x Maitland Hospital / 1x Kurri Kurri Hospital
Requisition ID: REQ586392
Closing date: Sunday, 27th July 2025
Join Hunter New England Health and play a vital role in improving patient access to surgery.
We are offering two exciting opportunities for proactive, detail-focused individuals to join our dynamic Waitlist Teams, supporting quality care and efficient hospital operations.
Position 1: Waitlist Team Lead – Temporary Full Time – Kurri Kurri Hospital
Role Overview:
This role is perfect for someone with strong leadership skills who enjoys co-ordinating workflow while staying actively involved in processes. Reporting to the Nurse Manager, you will oversee a small team (3 Full Time Equivalent) while playing a hands-on role in managing patient waitlists and ensuring smooth daily operations.
Key Responsibilities:
- Oversee daily operations and direct workflow for the Waitlist team
- Manage and book the surgical waitlist, reporting, and liaise with theatre staff for correct scheduling and coverage
- Participate in hospital meetings and ensure effective communication
- Contribute to achieving NSW Health targets for timely surgical access
Position 2: Waitlist Coordinator – Permanent Full Time – Maitland Hospital
Role Overview:
Become part of a small but exceptionally high-performing team, known for its collaborative spirit and strong team culture. In this vital administrative role, you’ll work closely with supportive colleagues to manage booking processes, patient communication, and theatre scheduling in a fast-paced hospital environment.
Key Responsibilities:
- Liaising with patients
- Manage surgical bookings and cancellations
- Perform regular reporting and auditing
- Work collaboratively within a dynamic team of 5-6 people to streamline processes to support a growing hospital Monday to Friday, 7:30 am – 4:00 pm
What You Will Bring:
- Exceptional attention to detail with the ability to meet challenging demands
- Strong knowledge and understanding of policies and directives
- Ability to take direction and meet deadlines
- Excellent customer service and communication skills
- Comfortable working in a highly accountable demanding role
Why Join Us?
- Contribute to improving patient access to timely, high-quality surgical care
- Work in a positive, collaborative environment with a strong, supportive team culture
- Be part of a team that values succession planning, offering clear pathways for career growth and development
- Monthly Allocated Days Off
- 4 weeks annual leave and paid parental leave
- Opt in for Salary packaging and Fitness Passport options to increase your Take home pay
- Access to Employee Assistance Program (EAP) to support your wellbeing
Need more information?
For role related queries or questions contact Katie McFadyen on [email protected]
Additional information
- An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
- Casual opportunities may be available for recommended applicants
- To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
- We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
- At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. Please contact [email protected] for confidential support to ensure an equitable, barrier-free application process.
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [email protected] or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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