We are seeking a talented individual to join our Mercer Marsh Benefits (MMB) team at Marsh Australia. This role will be based in Sydney office. This is a hybrid role that has a requirement of working at least three days a week in the office.
Your role provides professional outsourced return to work and claims consulting services to Mercer Marsh Benefits clients through the administration of injury management software, insurer and other stakeholder liaison and back-office injury management accountabilities.
The role is a position in Workers Compensation consulting and injury management profession, with an opportunity for significant on the job development and career progression.
We will count on you to:
- Perform Outsourced Return to Work Coordinator functions, ensuring effective management of the return-to-work process for injured workers.
- Triaging and lodgement of new claims promptly and accurately to facilitate timely processing and support for injured workers.
- Develop and maintain comprehensive return-to-work plans tailored to the needs of injured workers, ensuring alignment with employer obligations and best practices.
- Maintain regular contact with key stakeholders, including injured workers, employers, and insurers, to provide updates, gather information, and address any concerns related to the return-to-work process.
- Conduct thorough reviews of claims to assess progress, identify any issues, and recommend appropriate actions to facilitate recovery and return-to-work.
What you need to have:
- Return to Work Coordinator accreditation (desirable but not essential).
- Tertiary qualifications in allied health.
- Experience in claims management functions at an insurer or employer.
- Experience with claims management and injury management systems.
What makes you stand out:
- Ability to develop actionable plans for oneself and others, ensuring tasks are completed efficiently and within deadlines.
- Proactive in identifying and pursuing opportunities and calculated risks.
- Strong focus on accuracy and thoroughness in all tasks and responsibilities.
- Excellent written and verbal communication abilities, facilitating clear and effective interactions with clients and team members.
- Proficient in computer applications, particularly Microsoft Word and Excel, to support various tasks and documentation needs.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
About MARSH:
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
